Cafe Attendant

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Cafe Attendant. The Cafe Attendant ensures a high level of guest satisfaction through the professional service of food and beverage. Responsibilities: • Provide excellent customer service that enhances the resident/guest experience. • Responsible for ringing up customer’s items into SpaBiz and ensuring customer signs the receipt.

• Follow all necessary steps in SpaBiz system to ensure proper billing procedures. • Initiate telephone calls to place orders for Café to appropriate vendors. • Responsible for keeping inventory list and maintaining current, up to date information regarding inventory for the café and other areas, as assigned. • Maintain a log containing updates and notes regarding concerns, comments, and any other feedback to be shared with Club Manager and other café attendants in order to ensure thorough communication. • Assist in developing and implementing additional up selling strategies to bring forth an increase in revenue. • Responsible for understanding the rules and guidelines for food and beverage safety standards and regulations. • Maintain a clean, organized, and safe food and beverage area in the kitchen and in resident/customer areas at all times. • Responsible for clocking in at the beginning of your shift and clocking out at the end of your shift along with recording it on a time sheet. • Responsible for maintaining open lines of communication and good rapport with the adults, teenagers, and children whom utilize the entire facility and Café. • Recognize and respond effectively to emergencies. • Responsible for monitoring guest and resident activity at the pool on a timely basis to ensure safety of residents and guests. • Responsible for catering to the residents/guests needs at the pool, by offering poolside service for beverages and certain food items. Qualifications: * Previous customer service experience in a food and beverage environment preferred. * Excellent customer service skills * Attention to detail and ability to accept direction * Efficient, well organized, and able to handle a variety of duties simultaneously * Energetic, enthusiastic and motivational * Dependability and punctuality * Positive image and neat appearance * Ability to work independently with little supervision, as well as part of a team * Effective oral communication skills * Ability to work weekdays, evenings and weekends * Ability to lift 25 lbs * Ability to stand for long periods * This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk * The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms * Familiarity with Microsoft Office Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled