Café Associate

Job Duties/ Responsabilities:

• Provides excellent customer service to all customers in the AO café. Creates a warm and welcoming atmosphere. Works with management on developing menu, prepares and serves food based on customer requests.
• Works with the management team to source food and beverage to be sold in the café. Completes daily, weekly, and monthly inventory to determine needs and orders accordingly. Communicates with the food vendors as needed to maintain proper supply of products.
• Maintains a clean and safe work environment. Follows proper food safety standards in accordance with regulatory guidelines established by the Senior Sanitarian. Successfully completes Serv-Safe certification program.
• Audits cash bank/register prior to and at the completion of shift. Audits safe for accuracy.
• Stocks all areas using proper HACCP procedures and rotates products accordingly. Completes all required food allergen safety certification program.
• Completes all mandatory training. Responsible for training any new employees in this role.
• Collaborate with team members to ensure smooth operations.

Qualifications:

• High school diploma required.
• 1 year food service or customer service experience required.
• Excellent customer service skills.
• Ability to work well with others/the public required.
• Serv-Safe food handling preferred
• Strong customer service skills to provide a positive experience for customers
• Basic math skills for cash handling and order calculations
• Time management skills to prioritize tasks and meet deadlines
• Knowledge of food safety regulations and procedures
• Ability to work in a fast-paced environment while maintaining attention to detail
• Experience in a restaurant or food service setting is preferred

This position offers an opportunity to join a dynamic team in the food service industry. If you are passionate about providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to be considered for this exciting opportunity!

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations

Job Type: Part-time

Pay: $16.50 - $21.45 per hour

Expected hours: 18 – 20 per week

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Paid training
• Tuition reimbursement
• Vision insurance

Restaurant type:

• Café

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work Location: In person