Location: Must live in commutable proximity to the NY / NJ area, more specifically the Morristown NJ airport. Extensive travel required.
The Aviation Department is seeking a Cabin Attendant responsible for providing all customers with the highest level of safety, comfort and service while traveling in a Novartis aircraft, resulting in an efficient and seamless travel experience.
What you will be doing:
Coordination of cabin safety, standard and emergency procedures as specified in the company manuals
Check on-board emergency equipment and report deficiencies to the Commander
Deliver silver service catering for all flights in accordance with approved catering policies and passenger requirements.
Responsible for catering orders and processing
Follow procedures to ensure the aircraft is properly stocked, clean and prepared for the flight
Ensure that all pre-flight, inflight and post flight duties are completed in a timely manner
Notify the flight crew of any cabin related malfunctions or irregularities
Report any incident using the internal systems
Ensure that passenger lounge is tidy and presentable to customers, stocked with refreshments (cold and hot beverages)
Administrative office work and/or front desk manning when required.
Any other task as assigned by the PIC, the team leader or the lead Cabin Attendant
Safety:
Always ensure customer safety.
Customer Service:
Positive customer feedback.
Flexibility:
Demonstrate flexibility when duty changes are required.
Organizational and problem-solving skills.
Team player
Open-minded, willing to learn & support the team.
Service-oriented:
Willing to go the extra mile. Be sensitive to the needs of the passengers for service.