Cabana Host - $14/hr + tips + benefits

The Host responsibilities include greeting guests, providing accurate wait times, and escorting customers to their prospective areas. For this role, the Host should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive until their departure

RequirementsTHE NITTY-GRITTY

(The Essential Job Duties)

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned areas
• Provide menus and announce Server's name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g., children, elderly)
• Answer incoming calls and address customers' queries
• Assist wait staff as needed
• Ensure that items are fully stocked, and equipment is in good working condition
• Strong knowledge and consistent use of SNHD regulations and standards
• Must be able to work cooperatively and effectively in a team
• Consistently maintains clean and safe work area for self and other team members
• Participate in seamless operation between BOH + FOH staff members ensuring proper service to our guests
• Ability to communicate clearly in verbal and written English
• Maintain a clean, hygienic, and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc.
• Explain basic details of food dishes and beverages to guests
• Perform to high standards of excellence, execution, and cleanliness
• Always keep your active SNHD Food Handler's card with you while on property
• Report health and safety incidents and concerns directly to leadership in an accurate and timely manner
• Contribute to successful SNHD health inspections
• Monitor and ensure cleanliness of all place settings, tabletops, seats, and floor
• Communicate with cashier and servers for needs and any guest service issues
• Actively participate in all scheduled required training sessions
• Responsibility -- weekly requirement to post/share digital marketing on social media accounts as provided by Kassi Marketing

MUST HAVES

• Current, legal and unrestricted ability to work in the United States
• Must be 21 years of age
• High school or equivalent education required.
• Food Service Handler Card and TABC certification that is currently valid for a minimum of at least 6 months
• Preferred: 1-2 years' pool experience
• Familiarity with superior customer service skills required

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Weekends as needed

Work Location: In person