Address
Form of work
SalaryJob Overview
Maintain the dining room in a clean and orderly fashion. Assist the Food Service and provide great guest service to all our guests.
Essential Job Functions
- Maintain tables in the dining room and assist with service to the guest. Clean and reset tables as necessary.
- Maintain the dining room in a neat and orderly fashion. Straighten all tables, clean the floor, and table bases, and make sure all chairs and tables are in a straight line. The dining room looks neat and orderly at all times.
- Assist guests, servers, and hosts with any needs.
- Provide excellent service in all areas of the hotel where needed. Assist in other areas if requested.
- Place tableware and condiments on tables
- Serve water, welcome guests, and bread and butter set up
- Refill beverages as needed
- Remove dirty plates and utensils, replenish, as needed
- Clean and reset tables after guests leave
- Maintain health and safety regulations in all kitchen and dining areas
Qualifications, Skills, and Requirements
- Understand the English language in order to converse with guests and understand directions or requests.
- Ability to multitask and remain calm and professional in a fast-paced environment
- Complete all additional tasks given by management.
Education
High school diploma, GED, or 5-year experience.
Experience
- 5-year experience in a similar position at a 3 or 4 Diamond Hotel.
- One to two years of employment in hospitality preferred.
Licenses or Certificates
Food handlers’ card or the ability to obtain certification at time of hire.
Physical Requirements
Ability to properly load and lift heavy trays. Repeated walking, stooping, lifting, bending, climbing some stairs, handling hot plates, properly handling glassware and flatware.
Sitting, walking, climbing stairs, standing, crouching, bending, stooping, grasping, pushing, pulling, near vision, far vision, hearing, talking, smell, taste, travel, and lifting may be required.
Safety Requirements
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged, or lost PPE, or equipment that does not fit properly, to your manager.
Grooming
All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/ or required articles of clothing will be explained to you as part of the orientation process.
Schedule
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. AM, PM, nights, overnights, weekends, and/or holiday availability are required.
Volunteer Commitment:
I have read, understand, and voluntarily commit myself to the general guidelines contained in this document. I also understand that this is only a basic description of my job and that it does not, nor is it intended to, outline all of the specifics of the responsibilities which I may be expected to perform.
I also understand the following:
If I encounter blood or any body fluids, I am to immediately contact Security and my supervisor. DO NOT HAVE ANY CONTACT WITH THESE FLUIDS. DO NOT ATTEMPT TO CLEAN THIS UP.
If I am certified in CPR, it is entirely my decision whether to aid a guest or fellow employee. It is not expected as part of my job duties for the Hotel. I do so at my own risk.
Standard Specification
Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.
This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.
