JOB SUMMARY (a brief overview of the position):
The Business Solutions Analyst (BSA) works as a liaison between key business stakeholders and the Information Technology (IT) department. BSAs are responsible for working with stakeholders to understand their business needs and working with IT partners to implement solutions that meet the business needs, goals and objectives. BSAs play a critical role in defining business solutions and place particular Client on the following:
Experience:
1) Minimum of 4 years of experience with business and solutions analysis.
2) Expert in SDLC; solid understanding at least one methodology (Waterfall, Agile, etc.).
3) Solid foundation in project management methodologies.
4) Minimum 3 years' experience working in the healthcare/medical environment preferred.
Education:
Bachelor's degree in programming, computer science, MIS or equivalent experience
Training:
Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP) Certification desired.
Special Skills:
Expert assessing medium to high complexity solutions and participating in solution selections through RFI/RFP.
Must be highly skilled and experienced working with Microsoft Excel, Visio, PowerPoint, & Word.
Effectively manages time and balances multiple priorities. Takes initiative and acts without waiting for direction.
Anticipates customers' needs and meets and/or exceeds expectations.
Displays a strong sense of urgency.
Strong interpersonal skills; builds rapport and relates well with all kinds of people. Treats everyone with respect.
Deals well with ambiguity and change.
Writes in ways that make abstract concepts, issues and information clear and understandable to a wide variety of audiences.
Analyzes problems utilizing logic and systematic processes.
ESSENTIAL FUNCTIONS:
Works with enterprise-wide business customers and IT senior management to understand business issues and their environment in order to manage enterprise-wide reporting information support systems.
Provides functional and technical expertise and direction for the development of medium to highly complex cross-functional information system solutions.
Establishes relationships with customers, IT colleagues, contractors, vendors and consultants to influence strategic IT initiatives while managing their expectations.
Leads team members on problem definition and understanding stakeholder needs.
Leads teams to ensure projects remain focused on the solution scope
Transforms business needs into clearly defined requirements that can feasibly be tested and implemented in a solution.
Leads Business Analysis Planning and Monitoring phase activities including: 1) identification of stakeholders, 2) selection of business analysis techniques and the process that will be used to manage requirements and 3) identification of how to assess the progress of the work across all levels.
Analyze work efforts to determine scope, cost and resourcing requirements.
Leads stakeholders and teams in documenting as-is and to-be business processes.
Recommends, develops, writes and communicates business requirements documentation and ensures appropriate stakeholder sign-off.
Drives the solution selection process and helps identify which solution best fits the business need. Activities can include: vendor product research, RFP development, vendor demonstrations and scenario scripting, vendor selection criteria/scoring methodology.
Facilitates requirements reviews with all impacted stakeholders including business functions, IT security, IT infrastructure, application support, compliance, legal, and contracting.
Develops initial budget estimates and resource requirements for solution implementation
Consults on system and integration testing activities to ensure system is developed according to defined requirements.
Leads the development of user acceptance test plans, consults on testing execution with business customers and obtains sign-off.
Stays abreast of significant change management initiatives, assesses organizational impacts and presents to appropriate leadership.
May lead other business solutions analysts on team. Mainly responsible for mentoring, training and problem solving assistance to other team members.
Actively leads activities to grow and develop the department.
Leads special committees to continuously improve processes, tools or the organization in general.