Business System Analyst

Overview
The Business System Analyst serves as a liaison between business subject matter experts and IT in gathering and documenting of business requirements and functional specifications. The BSA must understand the company's business processes and collaborate with business partners in identifying existing challenges, opportunities for improvement and streamlining of process for efficiencies. He/She consults with business and IT personnel on feasibility, capabilities, and problem resolution on current and proposed systems. BSA assists with the definition of business requirements into logical, economical, and practical system design and program specifications. Business System Analyst coordinates UAT (User Acceptance Testing) with business units to ensure proper validation of any changes to existing functionalities or new features prior to their release into production. He/She will provide hands-on training for business unit personnel on an as needed basis.
Responsibilities

• Gathering and documenting business requirements and functional specifications
• Retrieving and analyzing data via SQL
• Analyzing legacy schema and documenting legacy domain
• Re-Designing legacy schema
• Entity Relationship Diagrams
• Schema Data Modeling
• Develop Wireframes
• Develop Test Plans for UAT
• Develop Training and Supporting Documentation
• Documenting existing systems from a business usage / domain aspect, technical writing
• Collaborate with external & internal stakeholder
• Business Process documentation with BPMN 2.0 standards
• Conduct demos, presentations and assist in business development initiatives.
• Advise customers on the solutions that solve business problems and its successful adoption.
• Develop reusable templates and processes that ensure delivery excellence.
• Facilitate user workshop sessions, engage in conversations with technical and QA teams that ensure systems meet business needs.
• Ensure developed solutions meet business needs.
• Ensure client satisfaction.

Qualifications
Education and Experience

• Minimum 5 years of experience with Business Systems Analysis and requirements gathering experience.
• 5+ years' experience as a developer or BA or SA
• 3+ years of experience working in different phases of software development lifecycle, including application design and implementation experience
• 3+ years of experience writing system requirements
• 3+ years professional SQL
• 3+ years experience working on SaaS Solutions
• Excellent knowledge of requirements gathering techniques and ability to run client workshops.
• Demonstrated ability to translate business requirements to solutions and the ability to work with technical teams to deliver these solutions.
• Excellent Interpersonal, listening, oral and written communication skills.
• Excellent analytical skills, as well as accuracy and attention to details.
• Experience in MS Azure DevOps Solution or similar tools like JIRA, Confluence, any project management tool.
• Experience in a clud environment (AWS)

Skills and Abilities

• Ability to work independently to complete all project deliverables on time
• Requirements Elicitation
• Excellent written and verbal skills required
• Ability to collaborate with diverse group of stakeholders; both technical and operations
• Analytical thinking with aptitude for understanding business processes, business needs/problems
• Fluency in technical concepts and be able to communicate those technical concepts to non-tech savvy business sponsors.
• Detailed oriented
• Prepare documentation, data flow and/or ERD diagrams required to communicate needs and solution
• Displays a high level of initiative, effort and commitment towards completing assignments efficiently.
• Active listening
• Quality client service techniques
• Decision making
• Problem solving
• Strategic thinking
• Deep critical thinking skills
• Adept and proactive at problem-solving and conflict resolution
• Excellent organization and time management skills.

Hours of Work

• Typical hours of operation are Monday through Friday 8:00 am to 5:00 pm.
• This position requires overtime and occasional weekend work as job duties demand.
• Occasional travel may be necessary, sometimes with little or no advance notice.

Physical and Environmental Demand

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• This is largely a sedentary role; however, some filing is required. This would require the ability to lift up to 30 pounds.