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SalaryPacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking to hire two talented Business Services Specialists to join our team in Omaha, NE or Lynchburg, VA. This role will be hybrid.
As a Business Services Specialist, you’ll play a key role in Pacific Life’s growth and long-term success by providing problem resolution, operations, and administrative support to producers and current policyholders/contract owners using knowledge of company products.
How you'll make an impact:
Processes changes on existing insurance policies, including policy changes, conversions, reinstatements and exchanges and/or processes trades, withdrawals, loans, electronic fund transfers, and registration change on existing contracts.
Processes policy values (e.g., calculating amount of cash values, premium refund due, loan balance or loan interest refund), death benefit requests, and policy changes.
May investigate, compile, record and analyze data to make claim settlement determinations on death claims filed and support completion of internal and external death notifications, claimant statement distribution, claim requests, and modifications.
May review, approve, and process producer applications, renewals and cancellations.
Complexity of Assignments:
Entry-level position with limited prior training or relevant work experience.
Acquires basic skills to perform routine tasks.
Develops skills to perform basic activities in own job.
Judgment & Supervision:
Work is prescribed and completed with little autonomy.
Works with either close supervision or under clearly defined procedures.
Typical Qualifications:
- 0-2 years general customer service or transactional experience preferred
Base Pay Range:
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$18.50 - $22.61
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
