Business Relations Coordinator - FT

Reporting to the Project Manager of Business Relations and Development, the Business Relations Coordinator to establish and maintain strong working relationships with current, new or potential partner/tenant while assisting in other various property projects
Core Job Responsibilities:

• Assist in being a liaison between business partners/tenants and Palms Business Relations Manager on a day-to-day basis.
• Work directly with the Business Relations Manager on project progress and upcoming deadlines.
• Perform administrative functions directly related to Business Relations and Development
• Maintain calendars, receive and compose communications as correspondence, and manage replies to various internal and external inquiries for the Business Relations team.
• Keep potential/active partner profiles up to date with status details and relationship-related notes.
• Assist Business Relations team and various departments with project activities such as compiling data, drafting reports, and implementing and managing tasks in accordance with project objectives.
• Assist in partner onboarding, engagement, and troubleshooting.
• Research and vets concepts and incoming business partner proposals, leveraging understanding of the market and industry trends, to provide recommendations to the Business Relations team.
• Collaborate with Entertainment & Events team and property partners to assist with managing on-property activations aligned to master strategy.
• Prepare key materials for manager for meetings with property vertical leaders and Executives.
• Audit website/3rd party content and aggregate required changes to manager, ensuring content on website is 100% accurate and up to date.
• Assists with managing deadlines and tracking deliverables for property projects, developments, and remodels to ensure maximum profitability and guest satisfaction.
• Perform other job-related duties as requested.

Qualifications:

• At least 2 years of administrative experience in an office setting; or 3 years of customer service experience, preferably in the Hospitality Industry
• Bachelor's degree in Business Administration or a related field is preferred
• Outstanding customer communication
• Willingness to learn and try new tools/technology used in supporting our partners
• Strong follow-through and attention to details
• Strong problem solving and interpersonal skills
• Must be proactive and willing to help improve processes
• Commitment to excellence and high standards and integrity
• Ability to work independently in a timely and effective manner to meet individual and team goals
• Strong computer skills and proficiency with online tools and resources
• Ability to manage multiple tasks, work under pressure and prioritize workload

Physical Demands:
• Work is performed in an office setting within the casino / hotel.
• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• May be exposed to smoke
• The noise level in the work environment is usually moderate to loud.
• Constant contact with executives, department management, employees, and guests.
• Prolonged sitting or standing and mobility.
• Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally
• Eye/hand coordination.
• Use of standard office equipment.
• Ability to distinguish letters, numbers, and symbols
Equal Opportunity Employer:
Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law.
We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!
We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!