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SalaryBusiness Process Analyst 1 (20015046) - HYBRID
(240002K0)Business Process Analyst 1
About Us:
The Ohio Department of Health’s (ODH) mission is advancing the health and well-being of all Ohioans by transforming the state’s public health system through unique partnerships and funding streams; addressing the community conditions and inequities that lead to disparities in health outcomes; and implementing data-driven, evidence-based solutions.
The Ohio Department of Health supports a hybrid teleworking model. This position may work a hybrid schedule at the discretion of the manager or supervisor, which will require occasional attendance in the office for training, meetings and other operational needs. Employees must reside within a reasonable distance to their assigned headquarters for compliance with workplace reporting requirements.
What You'll Do:
The Office of Management Information Systems is seeking a Business Process Analyst to synthesize organizational and project information, facilitate stakeholder and participant communications and relationships, and accomplish project planning activities for the implementation of information technology solutions. This position will:
- document business requirements with a domain specific language (Gherkin Syntax format) to describe business behavior
- identify, document and analyze business requirements for implementation of information technology solutions
- facilitate requirements gathering sessions, the approach and break down of the business problem into units work
- create information technology process flows and flowcharts
- perform validation of requirements necessary for the successful completion of the information technology projects
- facilitate discussions and work as a liaison between various stakeholders, managing stakeholder expectations and ensuring successful communications between project team members
What’s in it for you:
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
- Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
- For more information about our plans, visit: State of Ohio Medical Plans or our MyBenefits Guide.
Dental, Vision and Basic Life Insurance
- Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.
Time Away from Work and Work/Life Balance
- Paid time off, including vacation, personal, and sick leave.
- 11 paid holidays per year.
- Childbirth/Adoption leave.
- For more information, visit our Total Rewards website!
Employee Development Funds
- The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.
Ohio Public Employees Retirement System
- OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.
Deferred Compensation
- The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.
Position Qualifications:
- Or completion of associate core program in computer science or information systems; 18 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
- Or completion of undergraduate core program in computer science, information systems, or business administration; 12 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
- Or equivalent of minimum class qualifications for employment noted above.
Preferred Qualifications:
Applications of those who meet the minimum qualifications will be further evaluated against the following criteria:
- Undergraduate or advanced degree in Computer Science, Information Systems or Business Administration
Experience writing requirements on an Agile/Scrum software development project, following standard Agile/Scrum templates (e.g., Product Backlog Item) as a Business Analyst
Experience working on Agile/Scrum teams as a Business Analyst, developing IT systems
Experience with Azure DevOps, MS Teams, Visio, Gherkin
Experience in developing software acceptance criteria
All eligible applications shall be reviewed considering the following criteria: qualifications, experience, education, and active disciplinary record.
Job Skills: Information Technology
Technical Skills: Information Technology
Professional Skills: Analyzation, Attention to Detail, Consultation, Innovation
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Knowledge of: oral and written communication tools and techniques, customer support and personal service, state and agency policy, procedures and applicable laws*, vision, mission and goals of agency*, IT systems development lifecycle management concepts, technical writing and documentation practices, quality assurance principles, requirement analysis principle and methods, methods and approaches for sharing information through the use of IT assets.
Skill for: reading comprehension, speaking, service orientation, assuring quality, identifying and specifying business requirements, operation analysis, time management, interviewing, presenting, and facilitating.
Ability to: define problems, collect data, establish facts and draw valid conclusions, prepare meaningful, accurate and concise reports, and stay abreast of current technologies in area of IT assigned.
(*) Developed after employment.
ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.
Unless required by legislation, the selected candidate will begin at Pay Grade , Step 1 of the OCSEA Pay Range Schedule ($30.55 per hour), with an opportunity for pay increase after six months ($32.04) of satisfactory performance and then a yearly raise thereafter.
APPLICATION PROCEDURES:
All applicants must submit a completed Ohio Civil Service Application using the TALEO System. Paper applications will not be considered. Applicants must clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document any experience, education and/or training related to the job duties above. An assessment of these criteria may be conducted to determine the applicants who are interviewed.
The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.
EDUCATIONAL TRANSCRIPT REQUIREMENTS:
Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration.
Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.
STATUS OF POSTED POSITION:
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