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Form of workJoin us today as the Business Intelligence Analyst!
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At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority — they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other’s differences, and a focus on improving our communities, we are confident you’ll find the experience is your advantage. We’re delighted you’re considering joining us!
The Business Intelligence Analyst role will be responsible for the delivery of strategic analytics data solutions and reporting built on Salesforce CRM Analytics. In this role you will be responsible for reporting, monitoring, analyzing data and trends, communicating business results across various internal clients, and partnering on strategic initiatives to ensure optimal outcomes. This role will develop and maintain new ways to access and visualize business data from a variety of source systems. In addition, this role will assist with developing and supporting ETL processes, using Informatica Cloud Data and Application Integration.
This new role will focus on project implementation with an emphasis on dashboard creation.
Work Model: Fully remote position with a preference for Central Time Zone.
Primary responsibilities to include:
Integration/Analytics Development and Support
- Utilize specific enterprise-wide platforms/tools to develop application interfaces, reports and dashboards.
- Manage the daily operations of these environments which may include task/job management, error handling and troubleshooting.
Manage the Software Development Life Cycle (SDLC)
- Analysis/Design
- Document overall project goals, measures, and targets.
- Develop
- Develop solution in accordance with the defined business requirements.
- Testing
- Assist the key stakeholders with the development of test plans and scripts, in accordance with the business requirements.
- Training
- Assist the key stakeholders with developing a training plan for any new or enhanced Integration/Analytics solution.
- Deployment
- Lead the key stakeholders by developing a deployment and cutover plan, associated with the go-live of the project.
- Service/Support
- Assist the business stakeholders with developing an overall service/support plan for the project.
QUALIFICATIONS:
- Bachelor of Science Degree in Business or IT related field of study.
- 3+ years’ experience in a similar position.
- Experience using Business Intelligence tools, with a minimum of 3 years of experience in advanced Einstein Analytics / Tableau CRM / CRM Analytics development is required.
- Experience writing complex SQL queries.
- Experience with BusinessObjects preferred.
- Experience with Integration tools, such as Informatica PowerCenter, Informatica Cloud, or Microsoft SQL Server Integration Services
- Business and technical documentation skills
