Work Hours: Monday-Friday, 8am-5pm
Keywords Studios is looking for an experienced Senior Business Analyst to join their Product Research and Development team working with our pharmaceutical client in Indianapolis, IN.
As a Solutions Architect you will:
- Support metrics and analytics activities for the larger team
- Manage multiple SharePoint databases
- Backup support/coverage for team members when needed.
- PR&D Clinical supply systems SharePoint Support and business analytics
- Off hour support for system outages, enhancement release, project go-live and zone coverage
Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our "can do" attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians.
Requirements
Daily troubleshooting & support including:
- Review of eCTS Automated Inventory Batch Logs
- Follow-up with end users to highlight any inventory processing errors.
- Review, consult and support resolution of any eCTS, CTWIN and SAP interface issues
- Ad Hoc user training and consultation on system functionality
- Creation, consult and review of Data Changes and incident requests
- User Account Administration - resolving access issues.
- Running or creating Ad Hoc & periodic SQL reports.
- General Daily Support (excursions, shipment issues, IWRS errors, reporting failures, etc.)
- Cold Stream support (CTWIN)
- Application testing
- Post Execution Test Case Reviews
- Review and updating computer system validation documentation.
- Assist with periodic system reviews
- Deviation Investigation
Nice to have
- SQL experience
- Excel
- SharePoint/O365/Teams
- PowerPivot
Benefits
KeyWords provides all its contingent workforce with:
- Medical, dental and vision benefits
- Paid time off (including sick and select holidays)
- 401(k) enrollment with 3% employer matching