Business Continuity Program Manager

Dubuque Bank and Trust is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Dubuque Bank and Trust a growing dynamic organization with many locations offering uniquely different banking and financial solutions for businesses and personal clients. As a performance driven company, we strive to create a culture of excellence with high standards, and high values while providing outstanding growth and involvement opportunities for employees. Join a team that makes "Great Things Happen!"™
The Business Continuity Program Manager coordinates and executes of the Business Continuity Management and Incident Response programs. The Business Continuity Project Manager ensures critical business functions are identified and prioritized, and that resources and processes are in place to support the successful continuation of critical business activities in the event of a disruption. This role oversees Business Continuity governance documents, policies, standards and procedures; exercises, tests and risk assessments; and provides recommendations and solutions to remediate any identified Business Continuity gaps.
Primary Responsibilities:

• Acts as the primary point of contact for HTLF facilities in the event of a business disruption event, or disaster; and as a secondary contact providing support for HTLF banks.
• Responsible for performing all duties in accordance with company's policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.
• Leads and provides strategic planning and direction for the HTLF Business Continuity program, including incident and crisis communications, Business Continuity management, and disaster recovery planning, documentation and testing.
• Establishes a framework and methodology to manage all Business Continuity lifecycle activities, including risk assessment, business impact analysis, strategy development, implementation, testing and review, Plan maintenance and updates.
• Collaborates with HTLF Business Line and subsidiary bank leadership to outline priorities and build an accountability network to ensure the security and recovery of business processes by reinforcing Business Continuity best practices.
• Supports internal audits and regulatory exams of compliance with required regulations. Monitors trends in technology, business practices, and regulatory requirements to ensure that the HTLF Business Continuity Program meets current standards.
• Supervises the Business Continuity activities conducted by HTLF Bank Ops Officers and HTLF corporate staff including testing, remediation and reporting. These are not direct reporting relationships, rather project-based relationships.
• Establishes a framework for participation in, and completion of, contingency plans by HTLF business units and subsidiary banks
• Delivers the HTLF Business Impact Analysis (BIA) annually, working with IT, Security and Business Line leadership to refresh the document, and then leveraging the BIA in annual refresh of the Business Continuity plan and the IT Disaster Recovery plan.
• Works closely with IT leaders to review HTLF's disaster recovery plan to confirm it meets regulatory requirements; ensures timely recovery and resumption of critical systems and applications; that it is tested at least annually; and that applications and services are successfully retested if necessary.
• Tests scenarios to better understand realistic recovery times versus established impact tolerance. Documentation of lessons learned through testing should be considered and acted upon to continue to improve resilience.
• Works with Corporate Communications leadership to maintain a Crisis Management plan for external communication protocols following a disruptive event.
• Develops and leads the HTLF Business Continuity training and awareness program and provides support to bank facilities in accordance with regulatory guidance and requirements. This includes, but is not limited to:
• a) Robbery, kidnapping, extortion, and active shooter
• b) Business Continuity management and incident response
• c) Specific training for employees with additional responsibilities or elevated access. Directly responsible for coordination and execution of response/recovery team efforts
• Provides strategic planning, direction and testing for the HTLF Pandemic Plan.
• Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, attending training, conferences, and/or courses as directed by the Project Manager, and obtaining certifications relevant to job duties.

Secondary Responsibilities:

• Performs other duties as assigned.
• Completes annual E-Learning Plan and Bank Secrecy Act (BSA) training as assigned and keeps up-to-date knowledge of BSA as it relates to the job function.

Qualifications:

• Bachelors in Business Administration/Management, Information Technology or equivalent work experience required
• 5-7 years experience with Business Continuity practices, with implementation experience in banking or financial technology firms a plus required
• Experience managing projects to achieve Business Continuity objectives required
• Demonstrates understanding, responsibility and compliance with state and federal regulations and laws as they pertain to this position required
• Experience being a project lead involved in the planning, execution and documentation of Business Continuity activities required
• Critical thinking skills, and the ability to exercise independent judgment required
• Strong analytical, organizational, and decision making skills required
• Effective organizational and time management skills required
• Knowledge of Microsoft Office and specialty software programs required
• Effective oral, written and interpersonal communication skills with the ability to interpret documents, understand procedures, write reports and correspondence, and speak clearly to employees and third parties required
• Ability to make informal presentations, inside the organization and to the assigned team required
• Ability to deal with difficult problems involving staff and third parties in non-standardized situations required
• Certified Business Continuity Manager (CBCM) or other industry certifications preferred

Scheduled Weekly Hours:
40
Time Type:
Full time
The targeted salary for this role is:
$105,431.00 - $137,061.00
You may also be offered incentive compensation, and benefits. Benefits may include Medical, Dental, Vision, 401(k), Health Savings Account, Paid Time Off. Actual compensation may vary based on geographic location of the specific role as well as work experience, education, and skills of the selected candidate.