Business Continuity Analyst

Job Summary

The primary purpose of the Business Continuity Analyst role is to be a key driver of the Lowe's Business Continuity Program, which seeks to ensure that Lowe's is prepared to both effectively and efficiently respond to emergencies, crises, and continuity events. This includes applying a multi-disciplinary approach to work with domestic, Allied and/or international businesses to develop, implement and maintain Business Continuity capabilities, with a focus on minimizing negative impacts to the company's people, processes, infrastructure and technology. The role also supports the Lowe's Crisis Support Team and the Crisis Management Team during live events. This role is critical to ensuring successful and proactive crisis management to avoid severe damage or harm to the enterprise.

Key Responsibilities

• Executes the Business Continuity Lifecycle at Lowe’s by conducting Intelligence Gathering, Risk and Vulnerability Assessments, Dependency Mapping, Business Impacts Analyses, facilitating business units in developing Continuity Plans and Playbooks, performing functional testing of plans, and preparing After-Action Reviews and tracking t resolution of remediation tasks.
• Builds productive partnerships and trust with other key resilience stakeholders across the enterprise – IT Disaster Recovery, Emergency Command Center, Global Security, Information Security, Asset Protection, Human Resources, and Operations.
• Establishes working relationships with key stakeholders to drive the development and maintenance of departmental continuity plans, and support plan testing and improvement. Develops an understanding of business operations, processes and strategies that require Business Continuity capabilities.
• Supports team efforts to ensure that IT application specific Business Impact Analyses are conducted, recovery tiers are defined and updated in support of IT DR objectives.
• Provides Business Continuity support for IT Disaster Recovery exercises from planning through to execution and, post exercise, gap analyses and remediation resolution.
• Executes multiple projects simultaneously involving many internal and external stakeholders at all s. Plans and prepares for the delivery of stated commitments on time and efficiently while focusing on value-added outcomes for the company.
• As needed and directed, supports Emergency Command Center operations, supporting severe weather preparation and response activities in Supply Chain, Merchandising and Stores and the After Action reviews post-event and post-storm season.
• Conducts assessments on Third Party vendors and their ability to maintain and/or recover operations based on the criticality defined by Business Impact Analyses.
• Supports the implementation of the Business Continuity Training Program to build awareness of the Business Continuity Framework, and roles and responsibilities for Business Continuity activities across Lowe’s business units.
• As needed and directed, provides administrative support to Lowe’s Crisis Support Team, Lowe’s Enterprise Resilience Steering Committee, and IT Disaster Recovery as directed.
• Supports the creation, implementation, testing and execution of crisis and continuity incident response plans.

Required Qualifications

• Bachelor's Degree in Business, Business Continuity, Risk, Audit, Security

• 3 Years Experience in Business Continuity related functions

• OR

• 3+ years experience in Business Continuity related field without a degree

Preferred Qualifications

• Associate Business Continuity Professional, Certified Functional Continuity Professional, Certified Business Continuity Professional, Member Business Continuity Institute, or similar experience

• Six Sigma Green Belt Certification

• Associate Business Continuity Professional

• Certified Functional Continuity Professional

• Certified Business Continuity Professional

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range for CA, CO, HI, NJ, NY, WA: $70,400.00 - $117,400.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.