Business Analyst Team Lead

Welldoc, a digital health leader revolutionizing chronic care, is integrating personalized, real-time and actionable insights into the daily lives of individuals living with chronic conditions, enabling improved health and outcomes. Welldoc's comprehensive chronic care platform provides multi-condition support across prediabetes, diabetes, hypertension, heart failure and weight management, with integrated mental wellbeing. Welldoc's clinical rigor and regulatory expertise is backed by 11 FDA-clearances for type 1 and type 2 diabetes, 38 patents for our first-in-class technology and AI and over 65 publications focused on digital health engagement and outcomes. Welldoc partners with health plans, health systems, life sciences and employers with the goal of extending care, improving health and reducing costs. Welldoc continues to be recognized for our leadership, innovation and partnership across the healthcare industry. This year, Welldoc was named the "Best Overall Digital Health Company" by MedTech Breakthrough, and also received the Innovation and AI excellence awards from Business Intelligence Group. For more information, visit https://welldoc.com/. Follow us onLinkedInandTwitter.

At Welldoc, we are focused on transforming healthcare by creating an environment that fosters collaboration, learning, and innovation. We value the personalities and experiences of every one of our team members, giving everyone the opportunity to thrive as we make our mission a reality.

If you are inspired by innovation and the power of cutting-edge science to help individuals live healthier lives, we would love to hear from you!

*WelldocDiabetes Rx/OTC is an FDA-cleared medical device, intended for use by healthcare providers and their adult patients with type 1 or type 2 diabetes. For full labeling information, visit www.welldoc.com. The otherWelldocproducts are non-FDA-clearedand intended to promote general wellness and education/self-management of various chronic disease states.

Job Purpose:

As a Business Analyst Team Lead, you will work closely with both internal and external customers to help WellDoc fulfill its mission of designing and delivering best in class mobile and digital health products while serving as a coach and internal resource to team members. WellDoc is a fast-paced environment working in the rapidly evolving digital health environment. Part of your job will be reacting to our market research and help to iterate the product accordingly.

Responsibilities:

• Responsible for the research, analysis, documentation, and validation of functional and
  non-functional requirements
• Subject matter experts to manage team to elicit, evaluate and document business and
  clinical requirements
• Lead formalized joint application development (JAD) sessions with key stakeholders
• Collaborate with UI/UX team to define the user experience and create wireframes and
  prototypes for mobile and web applications
• Write epics and user stories to detail software design for onshore and offshore
  development teams, using multiple tools and artifacts as needed
• Lead Agile development activities to ensure quality, clarity, and transparency throughout
  delivery.
• Analyzes relevant data trends and makes informed decisions and recommendations for
  positive business impact.
• Supervises and provides direction for Business Analyst Team and ensures that work
  product aligns with project goals and objectives.

Required Skills and Experience:

• Minimum 5 years of analyst experience in health care with at least 2 years of experience
  managing a team.
• Healthcare domain knowledge includes disease management a plus (note: health care not
  health insurance)
• Understanding of QA processes, practices, and systems
• Experience executing and coordinating integration, system, regression, and user-
  acceptance testing
• Excellent verbal and written communication skills
• Demonstrated ability to work on concurrent projects, activities, and tasks under time
  constraints
• Demonstrated ability to work independently and in a team-based environment
• Excellent interpersonal and problem-solving skills, with ability to educate internal
  personnel
• Experience working in a regulated environment.
• Demonstrated ability to plan and manage other team members activities to meet project
  deadlines.
• Experience working with complex integrated systems and using creative and critical
  thinking to deliver exceptional results.
  

Technical Skills and Knowledge:

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio) and Acrobat
• Experience with Jira is a plus
• Experience with Confluence is a plus
• Experience with Zephyr in creating and executing test cases is a plus
• Experience with Subversion for core repository
• Experience with SDLC (software development life cycle) and Agile methodology
• Experience with writing simple and complex queries using MS SQL is a plus
• Experience testing applications built in iOS, Android and Web application
• Experience using Confluence Team Collaboration software
• Conduct user acceptance testing activities including writing test cases, test scenario and
  test summary reports

WellDoc operates in ISO 13485 and MDSAP regulated and HITRUST compliant environments. Therefore, it is expected that all employees will have either, prior experience working in those environments or, will be trained to understand the requirements needed to work and support those requirements and culture as they relate to individual roles and responsibilities.

Required Education:

Bachelor's Degree in healthcare information technology, information systems or engineering -related discipline); highly preferred to also have an MA in in healthcare information technology, information systems or engineering -related discipline.

Compensation and Benefits:

WellDoc offers a competitive compensation package including generous PTO, pre-IPO stock options, medical insurance, dental plan, vision care, flexible spending account, and 401(k) benefits.

Upon receipt of a conditional offer of employment, you may be required to complete and clear a multi-panel drug screening process. This screening is in connection with requirements set by certain of the Company's customers, with which you may be working in this role, and will at all times be administered all applicable laws.