Business Analyst

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UVA’s Information Technology Services (ITS) is seeking a Business Systems Analyst responsible for collaborating with department and school administrators, central office and ITS staff, students, applicants, and vendors on issues related to the student system and other products that interface with the student system. Duties include assessing, redesigning, and fine-tune existing business processes, and implementing or updating desired solutions, training, security, and reports. The analyst will review and create high quality technical specifications and will collaborate with the other team members to research, test, and debug modifications or new functionality within the student system or systems that interface with the student system.
The analyst will be expected to work collaboratively with their team, students, central offices, schools and departments, vendors, and fellow ITS employees. The analyst will be responsible for responding to all inquiries from all constituencies in a timely manner. They will investigate and work with fellow team members to trouble-shoot system related issues. The analyst is also responsible for maintaining configuration and setup for the relevant technology.

ITS is a phenomenal place to lead, grow, and deliver impact. It is an organization that values results and teamwork. We like the people we work with and the work we get to do. We strive to create a welcoming and supportive workplace where everyone feels empowered to be their authentic selves and share ideas. We embrace a commitment to diversity, equity, and inclusion. ITS values work-life balance and provides flexible work location options where possible. Please see additional information about joining our team.

• The SIS team works primarily in PeopleSoft so previous PS experience is highly preferred.
• Ability to analyze and propose innovative solutions and troubleshoot complex issues. Advanced technical skills and troubleshooting techniques.
• Ability to achieve success within a rapidly changing and, at times, uncertain environment. Must be comfortable with and inspired by the prospect of change.
• Excellent verbal, written, and interpersonal skills with the ability to work effectively with diverse colleagues and customers from all levels and backgrounds at the University is essential.
• Excellent organizational and analytical skills, with a high level of consistency, accuracy, and dependability.
• Ability to effectively facilitate and/or lead meetings and work groups.
• The ability to work in a demanding high-paced environment with competing priorities.
• Ability to independently analyze existing business processes, and redesign, guide, and advise on the implementation of new processes is critical.
• Work without significant conflict in a collegial and supportive environment and that information flows effectively and reliably throughout the team.

MINIMUM REQUIREMENTS

Education: Bachelor’s Degree
Experience: 3-5 years
Job can be remote, hybrid, or on-site

Please refer the Job description for details