Business Analyst

The role of the Business Analyst will be to serve as the point of contact for questions and issues from internal business partners related to Compensation applications and tools. Will be responsible for analyzing inquiries, performing root cause analysis, and act as a liaison between Oracle Applications Labs (OAL) team and the business.
Career Level - IC2
Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.
The role of the Business Analyst will be to serve as the point of contact for questions and issues from internal business partners related to Compensation applications and tools. Will be responsible for analyzing inquiries, performing root cause analysis, and act as a liaison between Oracle Applications Labs (OAL) team and the business. Other responsibilities will include:
• Field internal customer inquiries and answer questions related to Compensation Applications and Tools
• Analyze and resolve issues identified by the business
• Maintain issue statuses in various tools and applications
• Manage technical enhancements and projects to meet business needs
• Work with OAL to log and track systems issues
• Establish strong working relationship with Global Incentive Planning organization
• Manage reoccurring global status calls with the business and OAL
• Complete Fiscal Year setup and midyear updates for Compensation Systems and Tools
Qualifications:
• BA/BS preferably in Business Administration or Operations
• Minimum of five years of professional work experience working as an analyst
• Proficient at analyzing and manipulating data in Excel
• Experience writing and running reports to query data
• Solid problem solving and decision making skills
• Flexibility and willingness to work extended hours during peak periods
• Ability to work independently and learn by trial and error
• Strong communication and organizational skills
• Prior project management experience a plus
• Prior sales compensation or applications operations experience a plus
• Familiarity with Oracle Applications is a plus
Works With:
• Global Compensation Administration, Regional teams
• Global Incentive Compensation Planning
• Oracle Applications Labs (OAL)
• Product Development
Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.
Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. Relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 2 plus years relevant work experience.