Building Automation System Platform Administrator, Tridium Server

Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments - student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.
The Office of Information and Technology Services (ITS) works to build the capacity of schools to use information and technology, maintain network infrastructure, security standards, and support other departments to meet district goals. ITS provides innovative technology solutions that improve the quality of education for students, reduce the administrative burden on educators, facilitate parent interaction, increase community engagement, and support CPS' mission of transparency by focusing on the ease and equity of access to information.
Job Summary:
The Building Automation System (BAS) Platform Administrator, Tridium Server maintains, upgrades, repairs, and optimizes the Tridium stack of BAS Servers for Chicago Public Schools. Reporting to the Facilities Automation Architect, this position is responsible for the change management process with our change advisory board to implement Tridium server patches, updates, and configuration changes in our production as well as our development environment.
The BAS Platform Administrator, Tridium Server will be held accountable for the following responsibilities:

• Manage and administer the Tridium server system, including software updates, configurations, and integrations.
• Define processes & procedures for documenting and managing all Tridium / Connected IoT enterprise IT system and hardware changes.
• Perform routine system monitoring and proactive maintenance to ensure high availability and performance.
• Monitor and analyze system logs to identify any potential security or performance risks.
• Troubleshoot and resolve server-related issues and outages, or escalate as required.
• Ensure compliance with industry standards and regulations related to Building Automation Systems (BAS) and maintain security best practices to safeguard server infrastructure.
• Collaborate with other ITS teams to develop and implement strategies for optimizing system performance as well as plan and execute server-related projects.
• Manage server backups and disaster recovery plans.
• Implement and maintain security best practices to safeguard server infrastructure in alignment with the district's focus on the NIST Zero Trust Framework.
• Stay up-to-date on current BAS/IOT threats and industry solutions and make recommendations for improvements in automation efficiencies, security practices, and end-user experience.
• Develop and enforce BAS access control policies, ensuring that users have the appropriate level of access to resources while maintaining security.
• Stay up to date with the latest Windows server technologies and industry best practices.
• Add new sites to District monitoring tools and ensure they are properly set up and configured.
• Assist with setting up a POC of power utilization monitoring via board-approved software and devices.
• Assist with coordinating efforts to define and stage the consolidation of the in-school BAS servers to CPS' data center in a virtual environment.
• Assist with providing guidance and management of IoT initiatives for the District's physical plant operations.
• Cross-train with other BAS Platform Administrators to ensure effective and efficient operation of the CPS server infrastructure and support the uninterrupted flow of business operations.
• Other duties as assigned.

In order to be successful and achieve the above responsibilities, the BAS Platform Administrator, Tridium Server must possess the following qualifications:
Education/Experience Required:

• High School Diploma or GED equivalent, Tridium Technician N4/AX Certification, and a minimum of seven (7) years of HVAC experience utilizing BAS Systems or related platform experience, including three (3) years of Tridium platform experience, including the following is required:
• Minimum of two (2) years of MUI Graphic creation experience
• Minimum of two (2) years Windows Server 2016+ experience; or
• Bachelor's degree in computer science, engineering, electrical engineering, or industrial engineering from an accredited college or university, and a minimum of three (3) years of Tridium Platform or related work experience (e.g., other Building Automation Systems and/or Windows Server Management experience), including the following is required:
• Minimum of two (2) years of MUI Graphic creation experience
• Minimum of two (2) years Windows Server 2016+ experience
• Tridium Technician N4/AX Certification must be obtained within 6 months of hire
• Relevant industry certifications (e.g., MCSA, MCSE) preferred.

Knowledge, Skills, and Abilities:

• Strong knowledge of Active Directory, Group Policy, and DNS.
• Proficiency in PowerShell scripting for automation and task simplification.
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
• Excellent problem-solving and troubleshooting skills.
• Capable of success both working independently and as a member of a team, partnering with colleagues and Management in support of key initiatives and projects.
• Strong communication and customer service skills to be able to interpret customer desires and preferences, and serve as intermediaries between customers, IT infrastructure teams, and construction engineers.
• Ability to work with CAD software and drawings to interpret design system schematics and comfortable with HVAC systems.
• Must be dedicated to improving the lives of Students, Parents, Teachers, and Principals through the judicious use of Information Technology.

Conditions of Employment
As a condition of employment with the Chicago Public Schools (CPS), employees are required to:

• Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions, however, all CPS employees must be residents of Illinois.
• Be Fully Vaccinated Against COVID-19 - Unless approved for a medical or religious exemption, all employees are required to be up-to-date on COVID-19 vaccinations, including boosters, and to submit proof of vaccination to the district within 30 days of hire. "Up-to-date" on vaccination is defined as being at least two weeks past all primary vaccine doses and any applicable boosters.