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SalaryOverview and Essential Functions
Looking for your next career move in one of the largest growing industries in the country? TelCom Construction is a telecommunications contractor hiring a full-time Broadband Installation Technician.
What will you do?
Technical:
Install, disconnect, reconnect, add, change and troubleshoot low voltage telecommunications lines such as cable TV, fiber optic, internet, telephone and/or alarm equipment in accordance with guidelines.
Use small hand tools, power tools, and test equipment. Ensure that service operates within prescribed parameters
Attempt to identify and remedy sources of customer-perceived problems
Drive company vehicle between home/office, warehouse, and work sites in a safe and courteous manner
Clean, maintain, and stock vehicle and equipment in order to be prepared to perform required duties
Complete paperwork accurately, and reports and records work order status updates
Customer Service:
Greet customers in the home while conducting walk thru
Review all requested services with the customer in order to ensure understanding and agreement
Interact with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns
Provide customer education regarding product and service usage
Qualifications
- Minimum 18 years of age
High School Diploma or equivalent
Must be available to work weekends (as needed)
Valid driver's license and a good driving record
Ability to lift up to 50 lbs with or without accommodations
Ability to carry a 28’ ladder
Ability to work in tight spaces such as a crawl space of a house
Due to safety reasons, maximum bodyweight restriction must not exceed 350 pounds
Good, professional written and verbal communication skills
Able to work in a fast-paced, time sensitive environment
- Travel may be required
Benefits and Company Summary
- Paid lodging and per diem when overnight travel is required
- Company vehicles for business use
- Competitive Compensation
- Comprehensive benefit package including: Medical, Dental, Vision, Accident, Critical Illness, Life and AD&D, Short and Long-term disability insurance, Legal, both traditional and ROTH 401k retirement plans with company match, Company stock purchase program and tuition reimbursement
- Paid time off
- 8 paid annual Holidays
- Advancement opportunities, including ongoing training opportunities, for individuals demonstrating an aptitude and drive to expand their skill base as well as the determination and positive attitude to progress their career
Company:
TelCom Construction is a full service, turnkey telecommunications utility contractor with a growing market presence within the industry. Headquartered in Clearwater, MN and with locations throughout the Upper Midwest, our focus on midwestern values and continuously delivering a quality product with attention to safety, integrity and customer satisfaction has driven our success.
TelCom is proud to be an EEO/AA and Veteran-Friendly employer!
To apply for this opportunity, please visit our career page at https://careers.telcomconstruction.com/telcom.
