Breakfast Attendant

Guest Experience

· Make sure all food and beverage equipment is in operational condition and regularly cleaned

· Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs

· Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels.

Each hotel delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

· True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests

· True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

· True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

· True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Able to converse with guests and maintain our high standards of service

Hours of operation are from 6 am until 1 pm on SATURDAY & SUNDAY

Must have a bright energetic personality!

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 15 – 30 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Shift:

• Day shift
• Morning shift

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Preferred)

Ability to Relocate:

• Adrian, MI 49221: Relocate before starting work (Required)

Work Location: In person