Brand Ambassador/Team Lead

Join Our Team and Make a Difference in Customer Satisfaction!

We are seeking dedicated and customer-oriented Sales Representatives to act as a vital link between our company and our valued customers. If you are enthusiastic about providing accurate information, resolving issues, and ensuring the efficiency of scheduled installations, we want you on our team. The ideal candidate is not just a problem solver; they are empathetic, patient, and excellent communicators.

Responsibilities:

• Identify and assess customer needs to ensure satisfaction.
• Cultivate sustainable relationships with customer accounts through open and interactive communication.
• Provide accurate, valid, and complete information using the appropriate methods and tools.
• Meet personal and team sales targets for exceptional service.
• Address customer complaints, offering timely solutions and alternatives within specified time limits; follow up to ensure resolution before installations are complete.
• Maintain records of customer interactions, process accounts, and file documents.
• Follow communication procedures, guidelines, and policies.
• Go the extra mile to engage customers proactively.

Skills:

• Proven customer support experience or experience as a client service representative.
• Track record of exceeding quota.
• Strong communication skills with an emphasis on active listening.
• Customer orientation and the ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multitask, prioritize, and manage time effectively.
• High school degree.

Job Type: Full-time

Salary: $3,200.00 - $5,200.00 per month

Benefits:

• Referral program

Compensation Package:

• Bonus opportunities
• Commission pay

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Work Location: Multiple locations

To Apply:

If you are passionate about customer satisfaction and meet the requirements outlined above, we invite you to apply by submitting your resume and a cover letter detailing your relevant experience. Join us in delivering excellent service to our customers!

Job Type: Full-time

Pay: $3,200.00 - $5,200.00 per month

Benefits:

• Flexible schedule
• Paid training
• Referral program

Compensation package:

• Bonus opportunities

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person