Branch Operations Associate

55-15 43rd Street

Maspeth, NY 11378

(800) 834-1925

Job Title: Branch Operations Associate

Summary: The Branch Operations Associate provides support to the Branch Leader with the day-to-day store operations including sales growth, safety, customer service and inventory control. The ideal candidate is customer-oriented and has excellent problem-solving skills.

Job Duties and Responsibilities:

· Complete all warehouse activities such as, receiving, storing, picking, shipping materials and inventory control.

· Transports incoming and outgoing materials to designated areas utilizing appropriate tools/vehicles to accomplish task including but not limited to hand dolly, forklift, electric dolly, and/or pallet jack.

· Inspect cylinders for defects/test date issues to ensure compliance with government/company policies.

· Responsible for the safe loading and unloading of all full and empty cylinders and hard goods.

· Ownership of the entire customer experience. This includes appropriate product selection and accurate order entry and maintenance

Perform research and attend manufacturer-based training to understand the specifications, features, and benefits of our product offering.

· Understand, agree, and commit to the safety guidelines and behaviors set forth through our organization and comply with all process standards including wearing personal protective equipment when required

· Cleans and maintains company vehicles on a regular basis and when necessary.

· Occasionally make deliveries while following all vehicle state laws and driving in a safe manner

· Plan trip logistics and obtain necessary documents to transport goods.

· Ensure material is secured properly and compliant with safety requirements.

· Perform pre-trip, en-route, and post-trip inspection of vehicle (if applicable)

· Manage bills of lading

· Performs other related duties as assigned by management.

Required Skills:

· Exceptional customer service skills. Ability to manage difficult customer situations with professionalism and courtesy

· Must be a clear and articulate communicator

· Demonstrated ability to prioritize tasks and manage time efficiently

· Ability to work independently

· Demonstrates accuracy and thoroughness in all aspects of the job

· Ability to adapt to a changing work environment

· Ability to work within a team environment and contribute among a group of peers and supervisors

· Observes and practices safety and security procedures; uses equipment and materials properly

· High level of organizational skills

· Must be a self-starter and proactive

· Commitment to excellence and high standards

· Ability to lift 50lbs unassisted

· Basic computer skills in various software and web-based applications

· Must have a valid Driver's license

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand.
• Frequently required to walk.
• Occasionally required to sit.
• Occasionally operate equipment.
• Frequently required to lift/push/carry items 50lbs unassisted and above 50 pounds with assistance.
• Occasionally work in high, precarious places.
• Occasionally work around fumes, airborne particles, or toxic chemicals.
• Continually exposed to outside weather conditions.
• Frequently exposed to very loud noises (example: Tanks banging to the floor).
• Frequently use specialized equipment, machines, or vehicles such as Forklifts, pallet jacks and motor vehicles.

What we offer:

On-the-job training, full benefits package that includes: medical, dental, Vision, paid vacation/sick/personal time off, paid Holidays, 401(k) retirement plan with company match, and much more.

Company website: http://www.awisco.com

Hours of Operation: Mon-Fri: 7:00 am-4:00 pm