Branch Manager

The Branch Manager position requires a diverse set of skills to effectively oversee the daily operations of the Rapid City branch. The ideal candidate should possess strong management skills to lead and motivate a team, as well as experience in POS systems, purchasing, and inventory control. Customer service is a key aspect of this role, along with counter sales expertise to drive revenue. Additionally, proficiency in cash handling, retail math, and forecasting is essential for success in this position. The Branch Manager will also be responsible for training and developing staff, ensuring excellent customer service, and managing overall branch performance.

Responsibilities:

- Manage daily branch operations, including sales, customer service, and inventory control

- Ensure excellent customer service by providing assistance and resolving customer complaints or issues

- Ensure branch profitability by meeting sales targets and controlling expenses

- Develop and implement strategies to increase branch traffic and maximize sales opportunities

- Train and develop store staff on product knowledge, sales techniques, and customer service skills

- Supervise and motivate a team of sales associates to achieve individual and team goals

- Maintain a high level of customer satisfaction by resolving customer complaints and ensuring excellent service

- Oversee store merchandising and ensure products are displayed attractively

- Monitor inventory levels and coordinate with suppliers to ensure adequate stock availability

- Conduct regular audits to ensure compliance with company policies and procedures

- Handle City Desk orders and assist branch staff as needed

Qualifications/Skills:

- Strong math skills for handling cash transactions, calculating discounts, and managing inventory

- Experience in construction or retail sales is highly desirable

- Proven ability to supervise and lead a team effectively

- Excellent customer service skills with the ability to resolve issues in a professional manner

- Knowledge of retail math principles for analyzing sales data and forecasting trends

- Strong training and development skills to coach and mentor staff members

- Effective time management skills to prioritize tasks and meet deadlines

- Proficient in inventory control procedures to manage stock levels efficiently

Required Experience:

- 4+ years of wholesale counter sales/sales

- 4+ years of management

- 2+ years concrete experience

-2+ years construction experience

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Please note that only qualified candidates will be contacted for an interview.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Rapid City, SD 57702: Relocate before starting work (Required)

Work Location: In person