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Form of workBaptist Medical Center is hiring for a BPE Education Manager to join our Patient Access Center team at Baptist Jacksonville located at Southbank Plaza.
As the BPE Education Manager, you will be responsible for:
- Oversees all aspects of Baptist Physician Enterprise's (BPE) training program's development, enhancement, and execution.
- Represents the department, training program, and overarching impact of the BPE to other BPE Leaders.
- Fully engaged in providing Quality, Exceptional Patient Experience, and Stewardship by aligning performance measures with organizational mission and objectives.
- Supports the execution of strategic initiatives, process redesign, root cause analysis, metric/report development and special projects as it relates to denial prevention management and BPE process improvement.
- Requires knowledge of State and Federal compliance and regulations, including medical necessity and managed care requirements, as well as policies and procedures related to BPE and Baptist Health.
- This position is responsible for conducting a quality review of the BPE team member's educational needs, reporting retention with education program, and identifies trends as required to support audit exceptions and resolves issues.
- The manager is expected to be highly detail oriented, flexible, and self-motivated. Must demonstrate the ability to work independently or as a team for coaching.
Full/Part TimeFull-TimeShift DetailsDaysEducation RequiredBachelor's DegreeEducation PreferredMaster's DegreeExperience
- 3-5 Years Healthcare Experience Required
- 3-5 Years Customer Service Experience Required
- 3-5 Years Leadership Experience Required
- 3-5 Years Insurance Experience Required
- 1-2 years Coaching Experience Required
- None
Baptist Health, founded in 1955, is North Florida's most comprehensive health care system and the area's only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children's Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.
Employment Type: OTHER
