Boutique Sales Associate

Our house has forged itself a legend. When Jules Louis Audemars and Edward Auguste Piguet joined forces in 1875, they did so with the conviction that their vision was unique and that their work would endure. Today, the family business is still in the hands of the descendants of the founding families, and the initial inspiration remains firmly embedded in its genes.

Loyal to the spirit of the Vallée de Joux and in keeping with its inherited values of innovation and fine craftsmanship, the Manufacture in Le Brassus produces exclusive watches imbued with the spirit of the place where they were born. Crafted by Watchmakers eager to give of their very best, they reflect a constant obsession with quality and with perfect finishing, as well as a vocation for the complex mechanisms characteristic of the valley. Each Audemars Piguet watch collection has its own distinct personality, eloquently testifying to time-honored know-how as well as to the impressive capacity of innovation cultivated by our venerable House.

PRINCIPAL MISSION

Audemars Piguet is growing its presence within North America. To support the growth efforts the company is seeking a Boutique Sales Associate for its boutique in Aspen, CO.

As a Boutique Sales Associate, you will take part in the success of the boutique and be accountable for providing best customer experience, for pre- and post -selling of the products of the boutique, for product and brand promotion and for making productive contribution by executing assigned work, within given time frames and in ways that meet objectives.

BOUTIQUE SALES ASSOCIATE

Under the supervision of the Boutique Manager, you will take part in the success of the boutique and be accountable for providing first in class customer service. Your main responsibilities will be the following:

• Being a Brand Ambassador to sell and promote Audemars Piguet products through reliable and accurate:
• Customer Service: promote the AP experience; client care visits; repair conversion sales.
• Support both new and existing customers
• Upload and maintain client information in CRM
• Participate in marketing events and activities
• Provide operational support and knowledge of ERP system use

• Minimum 3 years luxury goods retail experience
• Bachelor’s degree or equivalent experience a plus
• Strong computer skills (PC and Microsoft preferred)
• Prior experience using POS system and its inventory functions
• Ability to travel – up to 10% of the time

COMPETENCIES
Technical
1. Collect CRM data and follow selling plans to create selling opportunities
2. Provide administrative and operational support on daily tasks and for specific Marketing events
3. Manage client relationships and client experience within the Boutique (including updating knowledge about products and prices, keeping the Boutique in a good state in compliance with AP standards, managing product inventory)
Behavioral
1. Sense of initiative
2. Client orientation
3. Quality Commitment

Audemars Piguet offers a competitive and comprehensive compensation and benefits package.

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.