- Supervise daily operations: Oversee the intake, sorting, and distribution of donated goods to ensure timely processing and proper handling.
- Lead by example: Demonstrate a strong work ethic and dedication to the Mission of the organization by actively participating in all aspects of Donation Center operations.
- Team management: Provide leadership and guidance to a team of Volunteers, including task assignment, training, evaluation, and conflict resolution.
- Ensure compliance: Enforce safety protocols, organizational policies, and procedures to maintain a secure and productive work environment.
- Ideal candidate will possess a keen understanding of antiques, collectibles, and thrift store pricing to accurately assess the value of donated items and ensure fair and accurate pricing for donated items.
- Customer service: Interact with Volunteers, donors, customers, and community members in a courteous and professional manner, addressing inquiries, providing assistance, and fostering positive relationships.
- Facility maintenance: Oversee the cleanliness and organization of the Donation Center, including regular cleaning, maintenance, and repair tasks.
- Reporting: Prepare reports on Donation Center activities, regarding any incidents or issues encountered during operations.
- Training and development: Identify training needs and opportunities for skill enhancement among Volunteers, providing coaching and support as needed.
Qualifications:
- High school diploma or equivalent; additional education or training in management or related field preferred.
- Minimum of 2 years of experience in a supervisory role, preferably in a retail, warehouse, or non-profit environment.
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Excellent communication and interpersonal abilities.
- Detail-oriented and organized, with the ability to multitask and prioritize tasks efficiently and effectively.
- Physically capable of performing the duties of the job in a fast-paced environment, including pulling, lifting and carrying up to 40 pounds, standing/walking for long periods of time, ability to bend and stoop.
- Familiarity with safety protocols.
- Commitment to the organization's Mission and values, with a passion for serving the community.
- Microsoft Proficient.
This position offers an opportunity to make a meaningful impact in the community while gaining valuable leadership experience in a dynamic and rewarding environment. If you're passionate about helping others and thrive in a fast-paced, hands-on role, we encourage you to apply for the Donation Center Shift Supervisor position.
Comments: E.E.O.C. No phone calls, please. Interested Candidates should forward a resume to careers@partnersincare.org with the job title in the subject line or mail it to Partners In Care at: 8151-C Ritchie Hwy, Pasadena, MD 21122.
About Partners In Care:
Partners In Care Maryland is a community nonprofit helping older adults remain independent in their own homes. Operating in five counties throughout Maryland since 1993 and currently embracing 2,600+ members, we use a service-exchange concept as the foundation for our support for members. The objective is to build a community network of care around people as they age by engaging people to help each other with the myriad tasks involved in everyday living. Neighbors volunteer their time and services to help seniors live with dignity and independence. Everyone contributes something and is valued for it in the reciprocal exchange of services.