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Form of workHIRING BONUS: This position is eligible for a $2,500 hiring bonus for new hires only. Speak with a Human Resources representative for more information.
Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.
Who We Are: Join an organization that prioritizes innovation, customer service and supporting the communities we serve. Love the people you work with while participating in and helping to shape our collaborative environment. When you join Salem Five, you become part of a growing, regional financial services company. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.
Why Salem Five:We've been around since 1855 - which means we will be around a lot longer - but we also know what it takes to be competitive in this day and age. We pride ourselves in being one of the first banks on the internet and continually try and push ourselves to offer the latest in online and mobile banking to serve our customers in whichever channel they prefer. Whether it be a virtual assistant via our website, obtaining cash at ATMs without a card present, or going through the mortgage process via our digital app, we want to offer the digital experiences that customers want. Continued company growth offers opportunities for individual growth.
Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Responsible for totaling the daily box, posting payments and running daily payment reports.
• Lists exchange slips and issues coinciding checks.
• Posts premium payments and any daily checks to be issued.
• Scans all Processed/Posted bills in EPIC.
• Scans all processed Company commission statements.
• Balances the Exchange Account daily, as well as reconciles the monthly statement.
• Makes daily bank deposits.
• Lists checks bi-weekly for the Agency's outgoing bills and forwards to S5 accounting.
• Reviews and issues any refunds due to insureds.
• Reconciles company agency bill statements.
• Reviews Accounts Receivable reports weekly.
• Sets up payment plans for Agency billed clients, invoicing monthly and monitoring for any premium revisions.
• Reviews report weekly to monitor incoming payments, sends late notices to overdue clients, and makes phone calls to overdue accounts when necessary.
• Processes and follow ups on every monthly statement issued from out Agency.
• Assists with month end processes.
• Processes all Non-Sufficient Funds notices and contacts appropriate Insurance carrier and insured.
• Process daily downloads
• Reconcile direct bill download commission
• Create reports as needed by management
COMPENTENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and core values; benefits organization through outside activities; supports affirmative action and respects diversity.
Interpersonal Skills - A strong collaborator with customers and co-workers; focuses on responding to customer inquiries; maintains confidentiality; keeps emotions under control; remains open to others' ideas and tries new things.
Oral & Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; writes clearly and informatively; varies writing styles to meet needs; presents numerical data effectively.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives.
Quality management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Business Acumen - Understands basics of the business and related implications of decisions.
Cost Consciousness - Works within approved budget; conserves organizational resources.
Ethics - Treats people with respect; works with integrity and ethics; upholds organizational values.
Analytical - Has the ability to organize data, both financial and systematic information, and to make assessments that will be used to optimize systems or financial performance.
Problem Solving- Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
EDUCATION and/or EXPERIENCE
Two year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more
Salary Range: Competitive Base
Ready to apply?If this job sounds like a fit for you, then click onApply/Apply Nowin this posting. We look forward to talking withyou.
Qualifiedcandidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA01970.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
