Address
Form of workBook Personalization Supervisor I - 2nd Shift
Category: Administration
Main location: United States, Arkansas, Hot Springs
Position ID:J0324-0338
Employment Type: Full Time
Position Description:
CGI Federal is looking for team members at our Arkansas Passport Center Book Print Production facility.
The Book Personalization Supervisor, plans, directs, and coordinates the daily activities of Book Print, Card Print, Quality Control, and Mailroom. Responsible for setting work priorities and assuring a smooth transition of all work between the various departments. Interprets policies and procedures and established goals for subordinates. Conducts all training for department and reviews quality of work being completed by employees.
Your future duties and responsibilities:
Under the direct supervision of the Book Personalization Manager, plans, directs, and coordinates the daily activities of book print, card print, quality control, and mailroom, to include but not limited to:
• Passport book and card personalization
• Verification of accuracy of printed data and quality of personalized passport books, and cards
• Proper delivery of passports, and cards to applicants
• Operation of automated postal machines and coordination of all mail pick-ups by the USPS and private carriers
• Sets work priorities and assures smooth transition of all work between departments
• Monitors department production and makes necessary adjustments to ensure production goals are being met
• Assigns and reviews work of subordinates
• Interprets policies/procedures and establishes goals for subordinates
• Monitors employee production for quality and quantity
• Tracks employee time and attendance
• Conducts performance appraisals and makes recommendations for salary reviews
• Counsels employees regarding job performance and conducts disciplinary actions as required
• Assists in recruiting and hiring process for department
• Conducts training for department, to include but not limited to, work procedures, regulations, and proper postal requirements
• Interfaces with CGI and Department of State managers on regular basis
Required qualifications to be successful in this role:
• U.S. Citizenship
• Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal,
Education, Employment, and Credit Checks
• Ability to obtain and maintain Moderate Risk Public Trust security clearance
• Bachelor's degree plus 3 years of experience supervising a staff in a production environment OR 5 years of direct supervision of at least 5 people in a production environment
• Excellent verbal and written communication skills
• Advanced functionality in MS office applications, including Excel and Word
Additional Requirements: Must be able to lift and carry 35 pounds, repetitively.
OPTIONAL: Desired qualifications/non-essential skills required
Experience working in a quota-based production environment such as manufacturing and call centers.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level, experience and training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $48,500 - $63,100.
#CGIFederalJob
Skills:
What you can expect from us:
Insights you can act on
While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
Category: Administration
Main location: United States, Arkansas, Hot Springs
Position ID:J0324-0338
Employment Type: Full Time
Position Description:
CGI Federal is looking for team members at our Arkansas Passport Center Book Print Production facility.
The Book Personalization Supervisor, plans, directs, and coordinates the daily activities of Book Print, Card Print, Quality Control, and Mailroom. Responsible for setting work priorities and assuring a smooth transition of all work between the various departments. Interprets policies and procedures and established goals for subordinates. Conducts all training for department and reviews quality of work being completed by employees.
Your future duties and responsibilities:
Under the direct supervision of the Book Personalization Manager, plans, directs, and coordinates the daily activities of book print, card print, quality control, and mailroom, to include but not limited to:
• Passport book and card personalization
• Verification of accuracy of printed data and quality of personalized passport books, and cards
• Proper delivery of passports, and cards to applicants
• Operation of automated postal machines and coordination of all mail pick-ups by the USPS and private carriers
• Sets work priorities and assures smooth transition of all work between departments
• Monitors department production and makes necessary adjustments to ensure production goals are being met
• Assigns and reviews work of subordinates
• Interprets policies/procedures and establishes goals for subordinates
• Monitors employee production for quality and quantity
• Tracks employee time and attendance
• Conducts performance appraisals and makes recommendations for salary reviews
• Counsels employees regarding job performance and conducts disciplinary actions as required
• Assists in recruiting and hiring process for department
• Conducts training for department, to include but not limited to, work procedures, regulations, and proper postal requirements
• Interfaces with CGI and Department of State managers on regular basis
Required qualifications to be successful in this role:
• U.S. Citizenship
• Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal,
Education, Employment, and Credit Checks
• Ability to obtain and maintain Moderate Risk Public Trust security clearance
• Bachelor's degree plus 3 years of experience supervising a staff in a production environment OR 5 years of direct supervision of at least 5 people in a production environment
• Excellent verbal and written communication skills
• Advanced functionality in MS office applications, including Excel and Word
Additional Requirements: Must be able to lift and carry 35 pounds, repetitively.
OPTIONAL: Desired qualifications/non-essential skills required
Experience working in a quota-based production environment such as manufacturing and call centers.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level, experience and training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $48,500 - $63,100.
#CGIFederalJob
Skills:
- Delivery Management
- Detail-oriented
- Leadership
What you can expect from us:
Insights you can act on
While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
