Bond Operations Processor

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Department: Wealth, Corporate, Commercial and Institutional Banking (WCIB) Operations - Corporate Trust - Paying/Transfer Agent Operations - Name and Address group

Performs bond processing activities for corporate trust customers. Uses established procedures to ensure the accurate and timely processing of bonds. Provides internal and external customer service. Reviews account transactions to assess appropriateness. Researches problems or issues that arise and performs corrective processing to resolve issues. Tracks and gathers information for statistical reporting. Suggests processing improvements. Ensures legal requirements for special transactions are satisfied.

This role is hybrid located in Saint Paul, MN. Team members who are in a hybrid role typically spend three days a week at the West Side Flats - U.S. Bank location, while having flexibility on their work location for the other working days.

Schedule: Monday - Friday 8am-4:30pm or 8:30am-5pm CST

Qualifications

• High school diploma or equivalent

• One to three years of experience in transaction processing

• Demonstrated clerical, key entry, and customer service/relation skills

• Well-developed ability to identify and resolve problems

• Proficient computer skills, especially Microsoft Office applications

Responsibilities

• Work through a queue daily

• Onboarding new clients

• Account maintenance

• Setup of payment instructions and payment modifications

• Communication with administrative offices internally and indirectly external clients

#WCIBO

#USBOps

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.63 - $27.50 - $30.25

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.