AddressBirmingham, AL
Contract
Remote
BMC Helix IT Service Management (Remedy) Developer
Remote
Contract
Birmingham, Alabama OR Atlanta, Ga
JOB SUMMARY
The ideal candidate is a Remedy Developer with 5+ years of relevant subject matter expertise with BMC Remedy Action Request System, BMC Remedy IT Service Management Suite, and DWP in the following areas: CMDB Common Data Model (CDM), Integrations, Custom Development, Foundation Data, DWPA Service and Workflow development. Also, beneficial to have experience with Asset Management and CMDB.
Responsibilities:
- Design, develop, and maintain BMC Remedy workflows and forms.
- Develop and maintain integrations using Atrium Integrator.
- Develop DWPA request forms and workflow.
- Provide technical support for BMC Remedy ITSM applications.
Qualifications (Must haves):
- 3+ years of experience in Remedy development.
- Strong knowledge of BMC Remedy ITSM architecture and data model.
- Strong knowledge of BMC Remedy ITSM workflows and forms.
- Proven ability to troubleshoot and resolve complex technical issues in BMC Helix applications.
- Experience in BMC Digital Workplace Advanced and building request forms.
- In-depth knowledge of IT Service Management (ITSM) processes and best practices.
- Excellent communication and interpersonal skills.
(Preferred):
- Experience with BMC Progressive Views
- Experience with BMC Helix iPaaS
- Knowledge of Software Development Life Cycle (SDLC)
- Familiarity with ITIL frameworks and certification (ITIL Foundation certification is a plus).
- Bachelor of Science in Management Information Systems, Computer Science, Software Engineering, Business, or a related field.
EOE Statement
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
For immediate consideration, please forward your resume to Rebecca Cook at rcook@synergishr.com
If you require assistance or accommodation in the application or employment process, please contact us at rcook@synergishr.com
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
For immediate consideration, please forward your resume to Rebecca Cook at rcook@synergishr.com
If you require assistance or accommodation in the application or employment process, please contact us at rcook@synergishr.com
