Blue Yonder Wms Onsite Support Architect

Position: Blue Yonder WMS Onsite Support Architect

Location: Jonestown, PA

Type of Hire: Contract (36 Months)

Technical skills:

· Minimum 10 + years of BY-WMS Technical Development & support experience.

· Strong Troubleshooting Skills BY-WMS version 2019 and above.

· ( technical skills on the cloud version would be added bonus)

· Worked on Implementation of BY WMS at a Distribution Center with B2B (business to business), D2C (Direct to Consumer) functionality.

· Strong expertise in MOCA Components, MTF, DDA/Page builder, Reports and labels.

· Must have strong understanding and capability of executing SQLs

· Able to read MOCA logs and pin point issues with MTF server tasks, Integration tasks, other BY-WMS functionality

· Strong experience in integration of JDA WMS with variety of host and destination systems using JDA Integrator.

· Hand on experience in HOST/WCS/TMS/Parcel integrations ( All or any one is ok)

· Should know BY-WMS functionality end-to-end with ability to understand the installed configuration.

· Should have worked a highly integrated software systems on cloud.

· Has experience in managing IT and business SLAs

· Able to prepare Weekly Status Reports (WSR) with knowledge or MTTR, MTTS

· Well versed with the support protocols such as escalation paths during P1/P2, Major Incident Management (MIM), Root Cause Analysis (RCA)

Working knowledge of ITIL tools like Service Now is a bonus

Behavioral skills:

· Enthusiastic and must have the drive to face challenges

· Natural leadership skills are mandatory and will be evaluated on the same

· Ability to lead technical strength and ownership

· Will need to regularly talk to VPs, directors and IT managers on site explaining issues, successes and failure points

· Will engage in a multi-cultural environment so conversational skills (f2f, video, email, chat) should be excellent..

Job Types: Full-time, Contract

Salary: Up to $100.00 per hour

Experience level:

• 11+ years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person