- Smiles when “On Stage”
- Greets all guests in a courteous and friendly manner.
- Accurately and quickly takes, enters, prepares and delivers guest orders according to standards.
- Responds to guest needs and provides the highest level of quality service.
- Assists other associates as needed to meet guest’s needs.
- Effectively operates micros operating system and cash register.
- Follows all CSM/Marriott cash handling/POS procedures to ensure accurate closing of all guest checks.
- Responsible for answering all questions about menu items, specials, and prices.
- Familiar with preparation methods and ingredients to meet guest’s dietary/allergy questions.
- Actively up-sells food and beverage items to maximize revenue.
- Monitors and replenishes stock of prepared menu items.
- Prepares all food in a timely manner, and operates the Turbo Chef according to standards.
- Brews coffee and prepares coffee/other drinks according to the specific recipes.
- Dispenses appropriate levels of alcohol; prepares drinks to recipe and CSM/Marriott standards.
- Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
- Consistently checks guests’ identification and monitors guest consumption of alcoholic beverages to ensure compliance with state and local liquor laws.
- Responsible for disposal of garbage, picking up trays, re-stocking dishes on the line, and clearing/wiping down tables and counter.
- Transfers full dish tubs to the dish room and washes and stores dishes.
- Completes all required paperwork in an accurately and timely manner.
- Assists with inventory, completes inventory par sheets, and other responsibilities as needed.
- Maintains a clean and safe work area, and handles all food/beverage in compliance with CSM/Marriott, brand, local, state and federal regulations.
- Assists in maintaining sanitation and cleanliness of the Bistro, kitchen, and dish room.
- Follows all CSM/Marriott procedures for guest/associate incidents.
- Knowledgeable of hotel emergency procedures.
- Produces required volume of work by planning, organizing and prioritizing work duties.
- Adheres to CSM/Marriott grooming and appearance standards, and general work rules and department procedures.
- Attends all required department and hotel meetings and adheres to CSM attendance policy.
- Completes all required side work, and takes initiative to assist wherever necessary.
- Works as a team player and actively contributes to the success of the Bistro experience.
- This position also may be responsible for the set-up, maintenance, and take down of banquet areas according to function specifications.
- Also provides food and beverage service to clients in a business of social function in a friendly manner.
Job Specifications:
Education: High school diploma/GED or equivalent experience required. TIPS or CARE beverage service training and certification, or the ability to obtain local certifications as required by law.
Physical Requirements: Ability to lift, push and pull up to 50 pounds on a consistent basis throughout shift. Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift.
- Insurance
- Paid time off
- 401K
- DailyPay: Access your pay when you need it!