Birthday Party Coordinator - Des Moines, IA

Assist Event Planner with Birthday Party planning including making confirmation calls, offering
party enhancements, scheduling Party Patrol team, mapping out party lanes.

• Plan and conduct training for new teammates and continued education for the veteran team.
• Provide supervision and support to the party staff to ensure efficient event execution.
• Meet with each party “parent” during the event so that you can proactively make changes as

necessary to correct any potential issues.

• Aid in preparing party area & tables with required party supplies.
• Greet guests and escort them to the party area.
• Assist with the coordination of party activities times with guests and teammates within each

department.

• Oversee the party patrol during the party bowling experience as they help to secure shoes,

teach safety on the lanes, deliver instructions, manage the group, and collect shoes back.

• Oversee the party patrol during the party gaming experience in arcade, laser tag, and/or escape

room (where applicable).

• Place food and beverage order into kitchen via paper order form or ringing through register.
• Ensure food and beverage orders are delivered in a timely manner. Aid in delivery to party area.
• Assist with dessert and encourage singing.
• Aid in event breakdown and clean up to be able to turn the areas over faster for other guests.
• Assist the front desk team with managing the birthday tab on the register.
• Collect birthday payments through the register and confirming any deposits have been applied

to bill.

• Gather all required paperwork for the shifts.
• Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.).
• Other duties as assigned.