Billing Specialist Ii

Who We Are
Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.
Who We Serve
Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.
What We Offer
Pay Range: $19.19 to $24.23 per hour Actual offers will be determined by the candidate's creditable years of experience in conjunction with internal equity considerations and based on the organization's current compensation practices
Compensation may vary based on skills, experience, education, and location.
We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.
JOB SUMMARY
Under supervision, prepares agency contract billings for various programs, records payments to customer's accounts and maintains account receivable records.
RESPONSIBILITIES AND DUTIES
1. Prepare daily and weekly cash deposits and enters all cash receipts, except private fees, into the accounting system.
2. Enter units of service provided by various programs into the County billing system.
3. Serve as the agency's contact with the County and provide necessary support to regional staff to support compliance with County billing requirements.
4. Prepare month end statements and invoices to various funding sources and ensure accuracy of amounts billed.
5. Maintain appropriate files for billings and cash receipts by program and funding sources.
6. Prepare and ensures accuracy of month end ageing.
7. Research and process follow up on past due accounts, overpayments, charge backs, returned and bad checks.
8. Respond to accounts receivable phone inquires from internal and external customers.
9. Provide documentation and reports relative to Accounts Receivable functions during internal and external audits.
10. Assist with training of Finance staff on software systems as directed by the Accounts Receivable Manager.
11.Other related responsibilities, as assigned, to support specific department/business needs.
CORE KNOWLEDGE COMPETENCIES
• Exhibit an understanding of emergency response techniques appropriate to the position.
• Adhere to Agency mandates, policies, and procedures.
JOB SPECIFIC COMPETENCIES
• Administrative Acumen
• Clerical Skills
• Time Management
• Attention to Detail
• Ensures Data Accuracy
CORE ABILITIES
Ability to:
• Work in a fast-paced, highly pressured, and changing environment.
• Maintain standards of confidentiality.
• Maintain positive work relationships in a respectful and collaborative manner.
• Maintain good communication to ensure others have necessary information.
• Maintain self-initiative, reliability, and resolve problems in a timely manner.
• Sensitivity to working with culturally diverse populations.
• Resource allocation and utilization.
• Train and instruct.
• Quality assurance and troubleshoot.
• Research, plan, monitor and implement.
• Persuade and negotiate.
• Create, innovate, prioritize and reorganize.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
MINIMUM EDUCATION AND/OR EXPERIENCE
• High school diploma or GED required.
• Minimum three (3) years experience in accounts receivable.
• Minimum three (3) years of data entry experience.
OTHER SPECIFIC REQUIREMENTS
• 10-key by touch.
• Microsoft Office applications.
• Excellent written and verbal communication skills.
PREFERRED QUALIFICATIONS
• Experience in non-profit and public funding sources.
• EDI billing experience preferred.