Billing Representative

Job Title: Billing Rep
Facility: Watauga Orthopaedics
Location: Johnson City, TN
Job Type: Monday - Friday 8:00 - 5:00
Date Posted: 09/29/2021

Position Purpose

Our mission is to ensure our patients receive excellent care with a convenient, cooperative, and cost-effective atmosphere by providing experienced and efficient orthopaedic and surgical expertise. The purpose of the Billing Rep is to provide exceptional customer service by interacting with patients, worker’s compensation representatives, insurance companies, and other medical offices in a professional manner.

Responsibilities

Responsibilities include, but are not limited to:

• Promptly answering billing phone line as well as checking voicemail lines and returning calls in a timely manner.
• Answering general billing questions from staff and patients in a welcoming and professional manner.
• Collecting payments on patient accounts (including pre-pays for procedures as well as collection accounts).
• Working with insurance to overturn denied claims.
• Maintaining patient billing records.
• Maintaining confidentiality of patient information.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent or higher education.
• Previous billing experience of 2 years or more.
• Computer proficiency with Windows and Outlook experience.
• Good decision-making, communication, and organizational skills.
• Must be able to work independently.
• Must be able to multi-task, and be flexible to accommodate the needs of their department due to the ever changing healthcare field.
• Understands the importance of maintaining confidentiality per HIPAA guidelines.

* This job description is not a complete or comprehensive list of duties required for employees. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

* Watauga Orthopaedics provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability or genetics. In addition to federal law requirements, Watauga Orthopaedics complies with applicable state and local laws governing nondiscrimination.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• ICD-10: 1 year (Preferred)

Ability to Relocate:

• Johnson City, TN 37601: Relocate before starting work (Required)

Work Location: In person