Address
Form of workIf you are located within commutable distance of the following areas: Newtown Square, PA, Tampa, FL, or Anderson, SC you will have the flexibility to work from home and the office in this hybrid role* as you take on some tough challenges.
This position is full-time. Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime. Our office is located at:
- 15 Campus Blvd Newtown Square, PA 19073
- 1502 E Greenville St Anderson, SC 29621
- 4151C E Fowler Ave. Tampa, FL 33617
We offer 2 weeks of paid training (Will be training with a trainer/production and in a hands on capacity for 2+ weeks). The hours during training will depend on the scheduled training. Training will be conducted virtually from your home.
- All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
- Analyze and process 3rd party denials, payments, and patient remittance.
- Comply with departmental Business Rules and Standard Operating Procedures
- Focus efforts on posting cash and denials promptly and accurately
- Interpret explanation of benefits for appropriate follow up action
- Communicate and collaborate with members or providers to evaluate claims errors / issues, using clear, simple language to ensure understanding
- Conduct data entry and rework for adjudication of claims
- Work on various other projects as needed
- Meet the performance goals established for the position in the areas of: efficiency, accuracy, quality, patient and client satisfaction and attendance
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED
- Must be 18 years of age or older
- 1+ years of experience in A / R, Billing, and Insurance, OR Healthcare
- Ability to use computers and Windows personal computer applications, which includes keyboard and navigation skills and the ability to learn new computer programs.
- Previous work experience, including exceptional data entry proficiency and accuracy
- Previous EOB experience
- Ability to type at least 40 WPM and use a 10 key keypad
- Ability to work full-time. Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime. Our office is located at:
Preferred Qualifications:
- Previous experience with cash posting
- Previous Microsoft Excel experience
- Reside within a commutable distance to:
- 15 Campus Blvd Newtown Square, PA 19073
- 1502 E Greenville St Anderson, SC 29621
- 4151C E Fowler Ave. Tampa, FL 33617
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
Soft Skills:
- Previous work experience in a fast-paced environment requiring strong multi - tasking and problem solving skills
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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