Billing & Payment Specialist

About Us:

Krayden Inc. is a leading, technical distributor that partners with the industry's premier suppliers to deliver engineered solutions, customized support and best in class responsiveness to our customers. Strategically aligned with the world's industry leading suppliers, Krayden Inc. services manufacturers in the Aerospace, Electronics, Transportation, Energy and General Industrial OEM sectors. Headquartered in Denver, CO, with offices around the world, we are focused on partnering with engineers in the design phase to specify in new technologies and solutions to improve product and production performance, and to help our customers compete in the marketplace. We are proud of our technical expertise in a wide variety of applications and have 30+ years of experience helping our customers solve their manufacturing challenges.

• Products that perform: We supply specialty engineered solutions from premier suppliers that enable our customers to push the envelope of innovation.
• Knowledge that serves: We provide technical knowledge & best-in class customized support to engineers & buyers of CM's/OEM's.
• Service that delivers: We have created a global distribution network to assist customers deliver on their desired outcomes.

Krayden Inc. has an exciting opportunity for a Billing & Payment Specialist. In this role, you will classify records and verify numerical data for use in maintaining accounting records. You will apply payments received from customers and perform related clerical duties to ensure these payments are applied to the appropriate customer account. This position requires being onsite Mon-Fri at our HQ located in Westminster, CO and is local to candidates in the Denver Metro area; relocation is not available at this time.

Job Responsibilities:

• Responsible for ensuring the completeness and accuracy of the billing information.
• Scan documents into ERP system for record retention as required.
• Recommend solutions for billing and operational efficiencies affecting the customer and partner experience.
• Answers internal customer service calls to handle billing issues.
• Perform appropriate reporting to support the billing reconciliation activities and monthly closing.
• Proactively collaborate with teammates to comply with internal and external process due dates.
• Monitor the remittance in-box and utilize remittances received to appropriately apply cash when received in bank.
• Apply ACH/Wire payments from customers in accounting system.
• Research payments received when no remittance is available.
• Make adjustments on customer accounts as necessary and appropriate for sales tax, discounts, etc.
• Process credit cards for customers and post credit card payments on customer accounts.
• Apply check payments from customers in accounting system and notify appropriate ARS if account requires follow-up.
• Collect and maintain customer's resale or exemption tax certificates.
• Strong time management skills with the ability to meet quick turnaround times.
• Ability to think creatively and learn quickly in a fast-paced and changing environment.
• Perform duties to AS/ISO and applicable accounting procedures and regulations.

Preferred Qualifications:

• Minimum of 3 years of experience working in AR, Billing, Payment Application, or a similar skillset; experience in Manufacturing or Distribution is a plus.
• Experience applying ACH, Credit/Debit, and Check payments to accounts.
• Strong Excel skills.
• Excellent communication skills, both verbal and written.
• Ability to work effectively under pressure in a fast-paced environment.
• ERP experience is a nice to have.

Benefits:

Krayden offers a competitive employee-focused benefits package which includes Medical, Dental, Vision Care & Life insurance, Flexible Spending Accounts (FSA), HRA's, 401(K) Retirement Plan, Aflac Insurances & much more. Krayden Inc. is an Equal Opportunity Employer.

***This job description is intended to be a general description of the duties and responsibilities of this position. It is not necessarily all encompassing and job responsibilities are subject to change in response to legitimate business needs or practices.***