Billing & Collections Clerk

Order.co is on a mission to simplify buying for businesses. We believe that it's not just about what you buy, but how you buy it. Today's purchase-to-pay process is riddled with complexity and missed opportunities for leverage. Our goal is to highlight that leverage through the use of our platform. 

Order.co eliminates manual purchasing and payment tasks and gives your team one place to purchase, approve, track and pay for all the physical goods your business needs. With customizable budgets and reporting, operations and finance teams can take back control over the buying process and start saving time, saving money, and gaining clarity in how they buy.

Founded in 2016 and headquartered in New York City, Order.co oversees nearly half a billion dollars in annualized spend across hundreds of customers like WeWork, SoulCycle, and Lume. Order.co has raised $50M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order.co has been proudly named as a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn.

The Billing and Collections Clerk will play a key role in recycling the company's capital so we can help clients meet their procurement goals.

Primary responsibilities include:

• Applying customer payments to open receivables
• Contacting clients to resolve billing issues and collecting timely payment; minimizing balance of aged invoices
• Issuing credit memos and refunds
• Verifying that new customers are set up properly for billing
• Researching deductions and chargebacks 
• Working with Sales and Sales Ops teams to verify that customers are invoiced correctly, and that promotional or other credits are accounted for appropriately 
• Analyzing customer credits to determine the appropriate accounting period and expense accounts
• Assisting with monthly journal entries and reconciliations
• Reporting on delinquent accounts to stakeholders across the organization
• Assisting with miscellaneous projects as needed

• Experience in receivables/collections with major retailers preferred
• Degree in Accounting preferred 
• Strong attention to detail and bias for action
• Intrinsic motivation to work hard and produce high quality work
• Resilience in the face of tough challenges
• Excitement to learn and grow

What you'll receive

• A competitive compensation package as well as stock options
• Robust medical, dental, vision, and wellness benefits
• Flexible time off and remote work policies
• Employer-sponsored 401(k) including an employer match
• The anticipated annual base salary range for this role is $45,000 - $65,000. Actual compensation will be commensurate with experience, qualifications, knowledge, and skills.

Order is an equal opportunity employer. Applicant's qualifications are considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other basis prohibited by law.