Billing Clerk

Parkersburg Utility Board has an opening for a Billing Clerk.

This position performs intermediate clerical work, provides utility billing and customer service functions and maintains an accurate accounting and record of all customer transactions.

General Responsibilities:

· Effectively communicate with customers either in person, by telephone or electronically

· Receive, sort and post utility payments

· Prepare and process service orders on customer accounts

· Perform other clerical duties as necessary

Qualifications:

· Attention to detail

· Ability to learn quickly and retain information

· Ability to perform computer and calculator keyboarding skills

· Ability to provide a high level of customer service through various forms of communication

· Ability to use diplomacy, tact and firmness in dealing with the public

Education:

· High school diploma or equivalent

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Microsoft Excel: 1 year (Preferred)

Work Location: In person