This role is primarily responsible for scheduling and managing monthly invoicing activities for all clients. This position is also responsible for aggregating client metric data for the Program Management team after completing invoicing activities each month. Works closely with Program Management and the Billing Specialists to review system data (e.g., users and orders) to improve overall data quality. Also works closely with Finance on special projects relating to client data and reporting.
Responsibilities;
Participates in invoicing activities that includes, but is not limited to, verifying accuracy of invoice data, manual adjustments, and process compliance.
- Maintains invoicing procedures.
- Creates monthly metric reports for Program Consultant Team.
- Performs data analysis as needed /requested by other teams.
- Guides invoicing and data quality activities of Billing Specialists.
- Provides input to product roadmap by maintaining understanding of system usage to identify opportunities to improve customer satisfaction and resolve issues.
- Participates in application testing for invoicing as appropriate.
Marginal or Additional Functions
- Complies with documented invoicing and procedures.
- Manage special projects as assigned.
- Protects company’s intellectual property and the privacy of customers’ data.
- Performs other duties as assigned or apparent.
Supervisory and Managerial Responsibility
· This position does not have supervisory or managerial responsibilities.
Knowledge, Skills & Abilities
Education, Licensure or Certification:
- High school diploma or equivalent required
- Associate’s or bachelor’s degree in business, accounting, healthcare, or equivalent experience is required.
Work Experience or Related Experience:
- 1-2 years of general office administrative is required
- 1-2 years of entry level accounting experience is preferred
- Administrative or operational experience in a hospice environment is a preferred
- Durable medical equipment, pharmacy, managed care or other pertinent health care services industry experience is preferred
Specialized Knowledge, Skills & Abilities:
- Must have excellent organization, planning and follow up skills
- Incumbents must be able to prioritize multiple tasks
- Strong analytical skills to review data, identify trends, correlate information, and provide a summary of findings
- Working knowledge of a PC, business and communications software (MS Office) and web-based tools are required
- Intermediate to advanced Excel skills to run, analyze and present data as described preferred
- A basic understanding of the operations of the durable medical equipment industry and hospice industry is preferred
- The ability to maintain confidentiality of patient information and follow standard operating procedures with regard to patient data to ensure compliance with HIPPA is required.
Travel Requirements and Conditions
· There are no travel requirements for this position
Work Environment, Conditions and Demands
· Work is performed in an office environment.
Physical Requirements and Demands
- Regular eye-hand coordination and manual dexterity is required to operate office equipment
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described.
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Billing: 2 years (Required)
- Microsoft Excel: 2 years (Required)
Ability to Relocate:
- Birmingham, AL: Relocate before starting work (Required)
Work Location: In person