Bilingual Patient Support Representative

We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team.

We help our patients by:

• Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process
• Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications
• Communicating, clearly and effectively both orally and in writing

Must be:

• Self-motivated, dependable and adaptable
• Organized and have strong time-management skills
• Able to follow all HIPAA, state and federal guidelines
• Knowledgeable of office equipment including, phone, fax, computers and email
• Bilingual (English/Spanish)

Past experience desired, not required:

• Medicaid experience
• Work in hospital or medical office setting
• Insurance verification
• Social Services and/or Patient Advocate
• Working knowledge of hospital systems (ie: Epic, Cerner, Meditech)

We offer a robust employee benefits package, including, not limited to:

• Medical, Dental, Vision
• Paid Holidays and Paid Time Off
• Life, Personal Accident and Disability Insurance
• 401K retirement plan
• Flexible Spending Accounts
• Employee Referral Bonus Program
• Discounts on hotels, vacations, car rentals
• Immediate access to 24/7 Telehealth service

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person

Work Location: In person