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Salary- Are you looking for an exciting part-time job in a vibrant community? We are currently looking for a Passport Services Assistant who is fluent in both English Spanish to work at our Passport Assistance Desk at the Main Library location. This detail-oriented job includes responding to questions about the passport application process, reviewing passport paperwork, taking passport photos, and following library and U.S. Department of State procedures. The ideal candidate has excellent customer service skills and truly enjoys helping others.
Qualifications:
- High school diploma or equivalent.
- Ability to speak, read, and write in English and Spanish. Must be able to successfully complete language skills test at the proficient level.
- Ability to complete annual passport acceptance certification and ongoing training.
- Must be detail-oriented with good organization skills.
- Previous experience in a customer service environment desired.
Additional requirements specified by the U.S. Department of State to perform as a Passport Acceptance Agent:
- U.S. citizen or a U.S. non-citizen national.
- 18 years of age or older.
- Does not have a record of either: (i) A Federal or State felony conviction; or (ii) A misdemeanor conviction for crimes involving moral turpitude or breach of trust, including but not limited to embezzlement, identity theft, misappropriation, document fraud, drug offenses, or dishonesty in carrying out a responsibility involving public trust.
Job Type: Part-time
Pay: $18.00 per hour
Expected hours: 12 per week
Benefits:
- Paid time off
Shift:
- Day shift
- Evening shift
Weekly day range:
- Weekends as needed
Work setting:
- In-person
Work Location: In person
