Bilingual Medical Receptionist

The bilingual Medical Receptionist is the first point of contact for all patients and guests. Customer service is extremely important in this role. This person will be responsible for processing patients quickly and efficiently for treatment, gathering/updating information as well as getting financial/demographic information.

Responsibilities:

· Greets patients, guests and sign them in upon arrival.

· Obtain insurance and demographic information.

· Provide patients with intake and new patient forms as well as legally required documents.

· Provide patients with support and guidance as needed.

· Process payments for payments for co-pays and uninsured cash patients.

· Answer multi-line pones and either direct the caller to the appropriate party or handle the caller’s needs.

· Schedule appointments for new and reoccurring patients based on the physicians’ availability.

· Maintain files stored in the EMR (Electronic Medical Records) system.

· Call patients to remind them of upcoming appointments.

· Prepare patients chart prior to their visit.

· Insurance verification (PPO, HMO, Medi-Cal, Medicare)

· Assist in obtaining treatment authorizations

· Performs other duties as assigned.

Requirements:

· High school diploma or equivalent required.

· Minimum of 1 year of medical reception experience preferred.

· Good command of English oral and written. (Bilingual Spanish preferred)

· Knowledge of Microsoft Office or other computer systems helpful.

· Ability to type at least 25 words per minute.

· Ability to accurately use a 10-key calculator

· Excellent customer service skills.

· Attention to detail and accuracy.

· Self-motivated, responsible, reliable and honest.

We offer an exceptional benefits package.

We are an equal opportunity employer.

This is an urgent care position and schedule will require Saturdays and Monday - Friday evening availability. Please only apply if this availability works for you.

This is an entry-level position, we offer a competitive benefits package including medical, dental, vision, LTD, life and a 401k w/match. The company also contributes to your medical and dental plans. You also accrue PTO time and 10 paid holidays, besides gaining a lot of experience in the medical field.

We are an equal opportunity employer.

Job Types: Full-time, Part-time

Pay: $16.78 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient
• Private practice
• Telehealth

Medical specialties:

• Anesthesiology
• Cardiology
• Gastroenterology
• Infectious Disease
• Internal Medicine
• Neurology
• Ob/Gyn
• Ophthalmology
• Orthopedics
• Pediatrics
• Physical & Rehabilitation Medicine
• Podiatry
• Primary Care
• Radiology
• Sports Medicine
• Urgent Care
• Urology

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Monday to Friday

Application Question(s):

• Are you available to work Monday - Friday evening hours and every Saturday?

Education:

• High school or equivalent (Required)

Language:

• Spanish (Required)

Work Location: In person