Bilingual Health Care Coordinator Spanish / English /Bengali/ English

Full Job Description

Home Family Care, One of the largest Home Care Agency in the state of New York. Is looking for Bilingual Spanish/ Bengali Coordinator.

Duties for this position include:

· Daily Attendance

· Interact one on one with patients’ families, clients and caregivers about services (either in person or on the phone).

· Provide clients and caregivers with accurate schedules.

· Follow-up daily with clients and caregivers regarding coverage, call-offs, and cancellation of staff.

· Maintain open and current communication with management team of changes in status of clients and caregivers on a daily basis.

· Ensure effective coordination and communication of activities daily.

· Actively participate in regular staff meetings to provide guidance on any changes with staffing requirements/needs.

· Maintain confidentiality on all patient files including all aspects of job responsibilities and compliance with HIPAA Privacy and Security Rules.

· On-Call Weekly rotation mandatory.

· Weekly Pre-Billing activities for assign patient.

Job Requirements

• High School Diploma or equivalent

• Ability to problem solve challenging and complex situations that involve family members/clients, care providers and referral sources.

• Excellent time management and organizational skills.

• Ability to prioritize own workload and quickly adjust priorities as required.

• Excellent customer service skills including the ability to effectively with a variety of personality types.

• Must read and write fluently in Spanish.

Job Type: Full-time

Salary: Plus Commission