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The SAFCO Assist Underwriter will play a crucial role in reviewing and validating loan documents provided by dealerships before the actual contract is received. Our goal is to streamline the funding process, providing an exceptional and efficient experience for our dealer partners. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a strong dedication to delivering exceptional customer service. Join SAFCO's vibrant and ambitious team, where your skills and dedication will be valued. We offer competitive compensation, benefits, and opportunities for professional growth. Be a part of our exciting journey as we redefine the auto financing experience.
Essential Duties and Responsibilities:
Essential Duties and Responsibilities:
- Analyze, review, and make decisions on application stipulations before receiving the contract.
- Conduct verifications on application stipulations prior to the receipt of the contract.
- Daily communication with SAFCO dealer partners, Relationship Managers, and customers.
- Proficient use of the funding apparatus within defi, ensuring real-time updates on application status.
- Effectively manage multiple tasks in a high-quality, fast-paced work environment.
- Address inquiries and concerns from dealer partners related to stipulations or verifications.
- Collaborate with dealer partners to reassess and revisit loan applications.
- Maintain a comprehensive understanding of SAFCO credit and funding policies and procedures.
- Flexibility to work scheduled hours, including weekends and holidays.
- Perform additional duties as assigned.
Job Specifications (Knowledge, Skills, Abilities):
- Excellent written communication skills for dealer and customer correspondence.
- Strong verbal communication skills for effective information gathering and response.
- Proficiency in using defi System, MS Office, credit reporting, and loan decision software.
- Preferred bilingual ability.
- Core Competencies:
- Solid job knowledge with a minimum of two years of customer service experience (one year in banking/finance preferred).
- Effective problem-solving skills with the ability to handle standardized and variable situations.
We encourage qualified applicants to apply here. SAFCO is an EOE/drug-free workplace.
