Bilingual Account Manager

Overview

Salary $55,000 year

Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Account Manager position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. As an Account Manager, you will build business relationships for job placement with local area employers, focusing on obtaining hiring outcomes. You will also work with the recruitment team to support and assist jobseekers in obtaining open positions. 

 

Responsibilities

Successful Elements:

• Develop relationships with local businesses in Upper Manhattan, focusing on Washington Heights and Inwood, and the South Bronx
• Develop a network of employers for job placement opportunities for foreign-born New Yorkers
• Assist employers with targeted recruitment strategies to attract qualified talent, with a focus on foreign-born New Yorkers
• Coordinate delivery of services and fulfillment of open positions with designated partner organizations
• Provide consistent and comprehensive relationship management and follow-up with employers
• Provide, as required, target estimates or goals and periodic progress reports and strategic plans
• Accurately complete required documentation associated with performance outcomes
• Maintain organized database of clients and keep detailed documentation of all contact with clients
• Share information with recruitment and career advisement departments, and/or funding agencies
• Help ensure that positive outcomes and goals are met as required by contract
• Meet performance criteria on a weekly, monthly and annual basis
• Maintain and grow existing relationships with our portfolio of businesses to assess additional needs, attain feedback, cross-sell and promote exclusivity
• Work collaboratively with center operations and marketing teams to build awareness and interest in Workforce1 recruitment services
• Generate and submit job orders by effectively and accurately documenting employer information, position-specific job descriptions, number of openings, timeframe to fill, and any other detail that will lead to successful job placement 
• Enter employer information into all appropriate databases and monitor employer activities
• Coordinate delivery of services and fulfillment of job orders with the WHWF1CC Recruitment team
• Confirm the fulfillment of job orders by attaining a written confirmation from the employer(s)
• Pitch, close and schedule virtual, on-site and off-site recruitment events
• Provide, as required, target estimates/goals and weekly, monthly, and quarterly progress reports
• Maintain organized database of clients and keep detailed documentation of all contacts, engagements, re-engagements, cold-calls, targets, leads, and conversions
• Participate in quarterly and yearly sales forecasting and the creation of business development and employer outreach plans
• Develop and maintain subject matter expertise in assigned sectors and subsectors
• Share information with appropriate staff and/or funding agencies
• Help ensure that positive outcomes and goals are met as required by contract
• Meet Key Performance Indicators (KPI's) on a weekly, monthly, and annual basis

Qualifications

Education and Experience Requirements:

• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer and written communication skills
• Ability to maintain flexibility as needs of contract or contractor require
• Sales or marketing experience preferred
• Knowledge of Microsoft Office programs
• College degree or equivalent experience
• Bilingual English/Spanish (spoken and written) required

 

Required Education:

• College degree

 

Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!

 

 

Employment Type: FULL_TIME