Bi-Lingual Haitian-Creole Temporary Position

Responsible for the administrative needs of the program, including data and document maintenance as it relates to
the compliance needs of the project's contractual obligations.
• Maintain tracking systems, including assessment results, for external and internal case referrals.
• Assist with data driven research relating to new and prospective Special Project initiatives.
• Providing information to the public on office services (including intake/consultation days, the Immigration
Hotlines, and parish outreach)
• Answering and routing telephone calls.
• Scheduling, confirming, and canceling appointments for staff.
• Assisting Special Projects with the coordination of volunteers and clinical programming.
• Using client management database (Law Logix) to register, maintain, and update client records, and to record
deadlines and all correspondence received for or from clients.
• Using LLX and other databases to track data and metrics in concordance with current contract and internal
reporting requirements, as well as assisting with generating reports.
• Processing program forms, including office intake forms and grant specific form.
• Create and maintain physical and electronic files, including managing correspondence with clients and
documenting correspondence with immigration and other agencies.
• Ensuring client files are organized in cabinets, as delineated by internal case file standards for client services and
contract-based audits.
• Retrieving and returning files to cabinet as needed.
• Under the supervision and training of Staff Attorneys, interpret during secondary evaluation meetings for referred
clients, and pre-screen their relevant family members associated with a referred client ' s case and draft secondary
evaluation intake memos.
• Assist clients receiving direct representation services to obtain documents necessary to apply for relief, and follow
up with clients via phone, mail, and e-mail.
• Providing clerical support to the Staff Attorneys - including filing, photocopying, and mailing, maintaining
physical files and updating digital case notes for clients, and assisting as needed with supporting documentation
and application preparation.
• Assisting Project Managers across the department and the Special Projects Director as needed for reporting and
contract specific needs.