BFT UNITCOORDINATOR NEEDED FOR All SHIFTS
- (3268884)
Bulfinch Temporary Service is currently looking for Unit Coordinators for MGH. This position is looking for candidates who can work a flexible schedule and gain experience on various units. Currently we have needs for days, evenings and overnight shifts during the week and weekend. Candidates schedules can be worked around school, second jobs, etc.
**Require a minimum of 3 shifts per week or 2 shifts on the weekend**
- Facilitates effective communication both directly and through utilization of communication tools- including telephone, paging, patient call system, fax, computer, and, using hand held devices in a timely manner
- Order, completeness, integrity, confidentiality
- Demonstrates a commitment to the MGH Mission, Credo and Boundaries, and to Nursing and Patient Care Services vision, values and guiding principles in creating a welcoming and professional environment.
- Enthusiastically connects with a diverse population of patients, visitors, caregivers and coworkers.
- Anticipates, identifies and meets customers’ needs.
- Prioritizes work in alignment with the needs of the patient, family members, caregivers and colleagues; always considers the best interest of the patient.
- Acts as a central resource and often first point of contact for patients, families, providers, coworkers and external departments.
- Respects patient confidentiality.
- Maintains a quiet environment
- Exhibits diplomacy and communicates with patients, families, caregivers and coworkers in a manner that demonstrates respect, professionalism and a commitment to the team.
- Proactively communicates information and offers assistance to others.
- Demonstrates strong listening and verbal skills.
- Participates in department initiatives and contributes to team’s success.
- Assists in mentoring new staff as directed.
- Provides coverage for breaks and mealtimes
- Floats to other units to assist in coverage
- Responds to change with a positive attitude and remains open-minded.
- Demonstrates a willingness to learn.
- Adapts to shifting priorities in response to the needs of patients, visitors, caregivers, coworkers and hospital’s needs.
- Demonstrates ability to rebound quickly when confronted with challenging situations.
- Demonstrates an understanding of Disaster protocols to include: fire, safety, code calls, per the mandatory training, as outlined by MGH and Joint Commission on Accreditation of Hospital guidelines.
- Demonstrates ability to make sound decisions and take appropriate action in a proactive manner.
- Utilizes available resources and recognizes when a situation warrants assistance.
- Identifies trends and opportunities for improvement.
- Provides highest quality in all aspects of work; checks and corrects own work to prevent mistakes.
- Effectively prioritizes work, multi-tasks and endeavors to complete all work on time.
- Holds self accountable; strives for continual improvement.
- High school diploma or GED required; Associates degree or higher preferred.
- Previous customer service and experience in a health care setting strongly preferred. Previous employment demonstrating the skills and abilities listed above.
- Proficiency with MS Windows and strong keyboard skills preferred.
- General hospital setting.
- Able to sit for extended periods of time.
- Able to routinely lift 5-15 lbs or move items.
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.