Beverage Cart/ Snack Bar Attendant

Description:

Reports To: Restaurant Manager, Clubhouse Manager

Supervises: No supervisor responsibilities

Responsibilities:

• To serve all members and guests
• To provide fast and efficient service of meals and beverages in a courteous manner.
• To provide excellent service, ensuring the level of service meets ROCC standards.
• To ensure all ROCC policies and regulations are strictly adhered to.

Essential Functions:

• Responsible for greeting guests, taking orders for food and/or beverages, and serving food/beverage items.
• Knowledgeable of basic cocktail and wine service; Ingredients, garnish, flavor profiles.
• Proper product will be poured based on sale. Attendant will not make unilateral decisions on substitutions.
• Service golfers during play by suggestively selling items from the Beverage Cart/snack bar.
• Will engage in proper breakdown of station, restocking and cleaning as needed.
• Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same.
• Adherence to scheduled start times. Arriving for work on time, and ready to begin shift.
• Will focus on time on course, being visible to guests, unless otherwise directed by Management.
• Will remain in station, constantly selling and offering.
• Report any Guest related complaints, issues, errors to Management.
• Maintain appearance of beverage cart, Snack Bar, and corner bar area.
• Weekly detailing of Beverage Cart, as assigned by Management.

Requirements:

Interaction:

• Frequent Interaction with members, guests
• Occasional interaction with children

Working Conditions:

• Occasionally exposed hot, cold, and inclement weather conditions

Special Requirements:

• Must possess an outgoing personality.
• Must possess honesty and integrity.
• Must be polite, patient, and courteous always.
• Must treat others with kindness and respect.
• Must follow schedule.
• Must interact well with members, guests, and staff.
• Ability to understand and follow posted rules and procedures.
• Ability to follow directions from a supervisor.
• Ability to effectively communicate in a professional and friendly manner to members, guests, and staff.
• Must be able to work fast and safely.
• Must be personable, responsible, and willing to work in a team environment.
• Must be a minimum age of 18 years.
• Must have valid TABC certification to serve alcohol.
• Must have valid Food Handler’s certification to serve food (per Texas law)

Physical Functions:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally required to stand, walk, climb stairs, balance stoop, kneel, crouch, crawl and/or sit up to eight hours per day.
• Use hands to finger, handle, or feel objects, tools and/or controls.
• Reach with hands and arms.
• Hearing and talking sufficient to communicate with members, guests and staff.
• Specific vision abilities include close vision, vision sufficient to read, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Frequent lifting objects 10-20 lbs
• Occasional lifting of up to 50 lbs.
• Required to spend long periods on own feet.
• Independent mobility through clubhouse