Turn/Beverage Cart Attendant

Royal Oaks Country Club

Position: Turn/Beverage Cart Attendant

Reports To: Club House Manager

Supervises: No supervisory duties included in this Position

Essential Functions:

· Report to work in proper uniform and well groomed at scheduled time.

· Take care of members' and guests' clothes, golf shoes, street shoes and other needs in the Locker Room areas.

· Serves beverages and food to members and guests.

· Helps with care and maintenance of the Locker Room and Fire Pit to keep everything in top condition at all times.

· Prepares and serves alcoholic beverages and cocktails when required.

· Maintain a clean, neat and professional appearance at all times.

· Provide equal and immediate attention to all members/guests upon arrival

· Take member orders and place orders with kitchen or bar as needed.

· Inform cooks about any special cooking instructions

· Be knowledgeable about all food and beverage products that are offered and how they are prepared.

· Verify accuracy of member number and prices before presenting the check for signature.

· Effectively handle member concerns and communicate them to manager or supervisor immediately.

· Work with a “sense of urgency” on behalf of the membership without disrupting the atmosphere of the locker room.

· Make popcorn in the popcorn machine and prepare other snacks

· Assist in keeping bar, dining, prep, and Fire Pit area neat and clean

· Comply to all Club food and beverage service standards.

· Perform clean-up and closing duties as assigned by manager

· Proper use of POS system (Jonas) to ensure accurate communication between kitchen, bar and service staff

· Responsible for restocking supplies at the beginning of the shift

· Perform Porter and Housekeeping duties as requested.

· Assist in maintaining Locker Room & Lounge areas clean and in order.

· Assist with shoe care and assures accurate member/guest shoe delivery.

· Perform other related duties as requested by Supervisor or Manager.

· Cross trains and works / assists in other areas of the club as needed

· Will sometimes be required to drive a golf cart on property and in the neighborhood

Interaction:

Frequent Interaction: with members and guests

Other Responsibilities:

· Submit all cash tips according to the Pooling Tip Policy

· Treat all members and guests equally and according to Club standards at all times

Special Requirements:

· Must know menu thoroughly and proper food presentation and service

· Must keep personal and confidential information confidential

· Basic knowledge of wines, spirits and beer

· Must possess an outgoing personality

· Must possess honesty and integrity

· Must be courteous and tactful at all times

· Must treat others with kindness and respect

· Ability to effectively communicate to members, guests and staff in pleasant and professional manner

· Must be able to speak English clearly and understand members’ wants and how to serve them.

· Must be able to write legibly and accurately.

· Must have professional, neat and clean appearance

· Must appear for work on time and follow schedule

· Ability to interact well with co-workers

· Ability to understand and follow posted rules and procedures

· Must follow directions from a supervisor

· Must have valid TABC certification

· Must have valid Food Handlers certification

· Must have a flexible Schedule

· Must have a valid driver’s license

Physical Functions:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is occasionally required to stand, walk, climb stairs, balance stoop, kneel, crouch, crawl and/or sit up to eight hours per day.

· Use hands to finger, handle, or feel objects, tools and/or controls.

· Reach with hands and arms.

· Hearing and talking sufficient enough to communicate with members, guests and staff.

· Specific vision abilities include close vision, vision sufficient enough to read, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

· Must be able to push, pull or lift up to 50 lbs.

· Independent mobility through clubhouse.

· Able to work with gas and light a fire at the pit.

Job Type: Full-time

Pay: $13.50 - $14.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Supplemental pay types:

• Tips

Application Question(s):

• Are you willing to undergo a background check & drug testing, in accordance with local law/regulations?

Experience:

• Customer Service: 1 year (Required)
• Food & Beverage Server: 2 years (Preferred)
• Order Taker: 1 year (Required)

Language:

• English (Preferred)

License/Certification:

• TABC Certification (Required)
• Food Handler Certification (Required)

Work Location: In person